Question about Ricoh Aficio FX10 Fax Laser Printer

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Ricoh Aficio FX10 Fax/copier

Service Call message = 3-31H

The manual doesn't tell me what is wrong and I can't find any local repair people who are willing to work on an old machine (bought year 2000).

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  • revalicecarp Sep 21, 2008

    We are having the same problem - turning the machine off doesn't clear the problem.

  • jburke526 Jan 29, 2009

    ricoh tech says need a new polygon mirror motor

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I called the Ricoh 800 number at 1-800-577-4264 and they found me a local tech to fix the problem it is a motor/or part proble code try the number and they can help you out.

Posted on Mar 31, 2008

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