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HP M1005 problem

Will not work and displays "no print cartridge"
There is a cartridge in place and the door is shut.

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  • Martin Lamb Mar 05, 2008

    Thank you. I immediately solved this problem when I knew the error message also referred to a paper jam . I was able to find a very small piece of paper in the mechanism which was not previously obvious

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2 Answers

The solution is here!!
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00159306&jumpid=reg_R1002_USEN

the cartridge sensor is attached to the paper tray sensor, so when a paper jam occurs, it triggers a cartridge error.

HP updated the firmware for the 3000 multifunction series (same design) so it nows read "paper jam/cartridge error" instead of 2no cartridge". They will get to m1005 firmware update eventually.

Greetings from Argentina!!
Kuru

Posted on Mar 05, 2008

Same problem, no solution yet... this happened to me on the same date!! could it be a bug in firmware!

Posted on Mar 05, 2008

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