Question about Samsung LE32R73BD 32 in. HD-Ready LCD Television

3 Answers

BT VISION BOX

I HAVE A BT VISON BOX AND AM BEING ASKED TO SPECIFY SERVICE ADDRESS AND WAS WONDERING IF ANYBONDY KNOWN WHAT THIS IS?

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  • 8 more comments 
  • JUVE83 Mar 01, 2008

    WHERE DO I GET THE NUMBER FOR THE SPECIFY SERVICE ADDRESS?

  • JUVE83 Mar 02, 2008

    HOW DO I GET THIS?

  • JUVE83 Mar 03, 2008

    WHTA IS THE DIFFERENCE BETWEEN A SOFT REST AND HARD REST ON BT VISION BOX?



    IS THERE ANY WAY YOU CAN BRNG THE BOX BACK TO ITS ORGINAL STATE WHEN IT ARRIVED?

  • JUVE83 Mar 04, 2008

    WHERE WILL I GET THE SPECIFY SERVICE ADDRESS FROM?
    AS AM BEING ASKED FOR THIS ON THE STAT SETUP SCREEN.

  • JUVE83 Mar 27, 2008

    whtat is the specific service address? been told it address where the unit is located. tryed both my bt landline number and bt broadband number which don't work.



    Where would I get the number for this?

  • JUVE83 Mar 31, 2008

    Tryed the hub physical address number and device number address number. They both don't work.



    Anyone have a clue what the number you have to enter for the "SPECIFY SERVICE ADDRESS".



    HELP PLEASE!

  • JUVE83 Apr 01, 2008

    yeah still don't know what to put there?

  • JUVE83 Jun 14, 2008

    on my tv

  • JUVE83 Jun 15, 2008

    can't use the bt vision full stop.

  • Anonymous Nov 27, 2008

    i have set up my bt vision but will not work and is askin for a specify service address where do i find it HELP please x

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Bt vision service addres is not a physical address like your house, it is the ip number of the bt server which allocates connectivity for your vision box. This number is kept under wraps as bt will NOT give it out over the telephone, they insist that an engineer must call to input this number if they cannot do it remotely. I think that this is to prevent unauthorised access to their servers. A load of Bull...t i hear you say, well i agree it is totally stupid that they wont give you this number. this address is asked for by your box when a diagnostic fault usually CO3 error occurs. People who think that this address is like a house address or an address of where the box is located do not know what they are on about.

Jonn

Posted on Jan 22, 2009

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The Hard Reset you have been given is wrong, the one listed here is a Soft Reset, a Hard reset is done by unplugging the power cable and then on the V-box press and hold down arrow and ok buttons together while reconnecting power cable back in, the full software install should take 20 to 30mins depending on your b/band speed, you will also need to have a NEVOSS account setup for the v-box to register on the server (i'm a BT Vision Engineer)

Posted on Aug 02, 2008

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They are asking where the unit is located.

Posted on Mar 01, 2008

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  • Christa Dening
    Christa Dening Mar 02, 2008




    Are you needing service? Sounds like you need to put the address where the unit is located.


  • Christa Dening
    Christa Dening Mar 03, 2008




    To be able to answer you correctly, I need to know who is asking for a service address and what is the situation requiring you to provide a service address.


  • Christa Dening
    Christa Dening Mar 03, 2008

    Now if you meant hard reset and soft reset:

    Soft Reset - telling the software or operating system to reset.

    Hard Reset - forcing the hardware to reset, reset button on computer, remove battery on cell phones, throwing out the window from the fifth story (vista).



    There are two ways to restart the V-box:


    1. soft reset: You can put your V-box into Standby Mode by using the Power button on your BT Vision Remote Control. This should be done when you are out during the day and overnight.
    2. hard reset: If your V-box freezes for any reason, press and hold down the Power button on the front of the V-box for six seconds. The V-box will restart. This may take a few minutes. Initially you will see a blank screen and the ‘Hello’ screen. If you have been experiencing problems and continue to do so after restarting your V-box please contact the BT Vision Technical Helpdesk.

  • Christa Dening
    Christa Dening Mar 30, 2008




    Maybe it means a physical address, or it's talking about the hub.


  • Christa Dening
    Christa Dening Apr 01, 2008




    maybe it wants not a phone number, but where you live


  • Christa Dening
    Christa Dening Jun 14, 2008

    is the message on your pc or tv


  • Christa Dening
    Christa Dening Jun 14, 2008

    Are you able to use other things with the tv

  • Christa Dening
    Christa Dening Jun 28, 2008

    What is the model numbers of box and tv? Are you able to use anything like dvd player's with tv?

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