Question about Bose 3·2·1 II System

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Bose 321 won't play CD and VCD but plays DVD

My Bose 321 GS won't play CD and VCD (which it used to play), now it just plays DVD. Could it be a corrupted firmware problem? anyone knows where i can download a copy of the firmware?

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  • seawolf2008 Apr 23, 2008

    i have the same problem.the media center just plays dvds but no audio cds,vcds or cleaning discs.any suggestions?

  • rtownse5119 Dec 07, 2008

    i downloaed a christmas dvd to my computer and burned it . it plays in my computer but not anywhere else

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I did have the same problem. Then unplugged / replugged the base cable (= also the power supply) and after this the Bose dis play CD's again.

Posted on Jun 09, 2009

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I dont know if you can get firmware for the system, but I had a friend with the same system that would only play dvd's and I replaced the dvd drive to get it working again. That might work for you because your laser could be failing or dirty.

Posted on Feb 29, 2008

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Posted on Jan 02, 2017

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Connecting a turntable to a Bose 3.2.1. Series II


Bose 321 GS Series II DVD Home Entertainment System is a newly redesigned, sleek media center that includes a DVD/CD player, AM/FM tuner and inputs for three additional sources. The 3 2 1 GS Series II system now has even greater ease of use and setup. The 3 2 1 GS Series II system is for customers who want the benefit of home theater sound but would prefer the simplicity of two visible speakers, a hideaway Acoustimass module and fewer wires so they don't need to run wires to the back of their room. Media center plays - DVD video (including progressive scan formats), AM/FM, CD, CD-R, CD-RW, digital 5.1, and MP3 files on CD AM/FM radio includes 20 presets, scan and seek Three audio inputs with both analog and digital coaxial jacks, and one optical digital audio input, provide greater setup flexibility Dimensions - media center, 31/6H x 133/4W x 99/10D (8.02 x 34.93 x 25.27 cm); speaker arrays, 21/2H x 51/2W x 41/8D (6.4 x 14.15 x 10.52 cm);module, 141/2H x 83/4W x 191/8D (36.7 x 22.2 x 48.5 cm) Weight in carton - 44 lbs (20 kg) One-year transferable limited warranty

and from the review

Audio-input connectivity is a bit more robust. You can connect three audio sources through analog or digital jacks. The system is compatible with MP3 CDs and can decode Dolby Digital and DTS surround soundtracks from DVDs and external sources.

Bose 3 2 1 GS Series II DVD system review

May 14, 2017 | Bose Audio Players & Recorders

1 Answer

My bose 321 does not have sound when playing a dvd


The lazer is not reading the disc any more, It will have to be replaced,

Sep 21, 2012 | Bose 321 GS series II

1 Answer

Won't play DVD , it plays VCD, CD , AM , FM


All DVD players use a twin laser pickup. One wavelength is for CD/VCD and the other is for DVD.The one that is used more often tends to fail first. Typical life span is about 750 to 1000 hours. If you have crossed this limit the Bose must be due for a replacement. Even if you have not crossed this limit the laser could have failed . They are unpredictable at times.

May 01, 2011 | Bose 3·2·1 Entertainment System...

1 Answer

Bose Model 321


the bose will not play anew dvd comes up need paasword

Aug 08, 2008 | Bose Wave Radio

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Problem with my Bose 321


I had the same problem listed; send an email to BOSE tech support - they sent me a DVD with a bios upgrade and it fixed the problem. They should put the BIOS upgrade on their website so you could burn your own DVD rather than waiting for the mail. But it did fix the problem. Netflix disks were the worst; they must do something when they burn them to get that forced Ad to play that Bose doesn't like.

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1 Answer

DVDs with pictures refuse to play. Get 'format unsupported'


the 321 does not support data cds or dvds read the manual. standard DVD or VCD format only.

Nov 23, 2007 | Bose 3 2 1 GSX System

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