Question about Xerox Phaser 8500N Printer

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Is the display saying NOT READY, or is it not comming on.
If the display is blank there is a known problem with those displays and Xerox will replace them free of charge.
If you have a blank display, call 1-800-835-6100.
If I am misunderstanding the issue provide more details please.

Posted on Feb 29, 2008

  • Rick Kasper Mar 04, 2008

    Has this helped or is there another issue??



The display illuminates him but nothing is not read

Posted on Mar 04, 2008


The display illuminates him but nothing is not read

Posted on Mar 04, 2008

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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SOURCE: Xerox phaser 8500 error 09.005.40:64314

Best way to do that is take a screw. I use a drywall screw, and twist them into the blocks and slide them back and out. Remove all of them, see if there is just one stuck or not compltely advanced in the loader. Then replace them all . That should clear the code.

Posted on Feb 03, 2010

  • 160 Answers

SOURCE: Xerox Phaser 8500 display not

The display panel has gone bad and must be replaced. This video shows you how to fix it. Very easy and no tools required ">

Posted on Jan 29, 2011

  • 57 Answers

SOURCE: display not working properly on printer panel.

Unfortunately, the Phaser 8500/8550/8560 are known to have failures on the control panel. Xerox were replacing them free of charge at one point, but I don't think they do it anymore on the older models. There isn't a lot you can do once the panel has failed. If it is intermittent you could try going into 'System Setup', 'Control Panel Setup'. From here, turn down the brightness to zero and the contrast to 5. It was believed that overdriving of the lamps was causing the problem, but to be honest, I think if it has already started showing signs of failure, it will eventually fail altogether. If you can't justify replacing the panel at cost, it is worth remembering that you can see what the printer is doing from inside Centreware on your computer (networked machine only). Quite often, if your printer LED is flashing either red or amber, it is usually something simple like paper tray empty, ink sticks need refilling or wrong paper type selected. Centreware will tell you what these problems are or you can visually inspect the printer. Basically, if you don't replace the control panel, it is not the end of the world, you can still use the printer to its full functionality. Hope this helps.

Posted on Feb 06, 2011

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How to clear error ending in 3433

Phaser 8500/8550 Support - Xerox Support and Drivers
XeroxProduct support for Phaser 8500/8550. ... Phaser 8500/8550 Support & Drivers. Customer Technical Support. Fast Track to the Expert > 1-800-835-6100 U.S. & ...

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Xerox Phaser 8500 display not working. Hard to keep the printer running when the display does not work.

The display panel has gone bad and must be replaced. This video shows you how to fix it. Very easy and no tools required ">

Jan 02, 2011 | Xerox Phaser 8500/DN Printer

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No display info @ Xerox Phaser 8500

If you're saying you do not see any display on the control panel then you should replace the control panel (part# 848K06552). You can purchase this part at They have it in stock and can ship same day.
Here is a video that shows you how to quickly replace this part. Its is a pretty easy repair.

Nov 24, 2010 | Xerox Phaser 8500/DN Printer

2 Answers

The display on my 8560 Phaser no longer lights up or displays text in a mirror image when it does display. What could be the problem?

There is a known problem with the displays on the 8500 family of phaser printers.
Call 1-800-835-6100. Explaine the problem and they should send you a new display free of charge.

Mar 30, 2010 | Xerox Phaser 8500/DN Printer

3 Answers

Hi i have phaser 8560, it gives me a error 09,038,46:62248, plese who can solve me the problem.

Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

Feb 18, 2010 | Xerox Phaser 8500/DN Printer

1 Answer

My xerox 8500 will not read that I have paper in the tray and the screen is blank, I can't read anything.

Call Xerox at 1-800-835-6100 report that problem and they will send you a display. It is a known problem and they will correct it .

Nov 04, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

The LED is not working on my xerox phaser 8500

Are you saying that the display is out? If so, call 1-800-835-6100.
Then follow the prompts to service. The display on that product is known to be faulty, and Xerox will send you one free of charge. It is easy to replace. They will also send directions. It's pretty much a snap in snap out job.

May 13, 2009 | Xerox Phaser 8500/SN Color Laser Printer

1 Answer

Xerox Phaser 8500 Pause

Go into Control panel, Open the Printers/View installed printers.

Right click on your printer, and remove the "Pause Printing" check mark.

Jan 19, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Phaser 8400/8500/8560 maintenance kit

No, it will not work because the chip (CRUM) is not compatable.

Jan 13, 2009 | Xerox Phaser 8400 Laser Printer

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Xerox phaser 8500

Most likely your driver is corrupted. I would go to and download a newer version and install a new driver.
Power off and power on your printer also.

May 15, 2008 | Xerox Phaser 8500/DN Printer

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