Question about Toshiba Tecra 9100 Notebook

3 Answers

Chipset welding problem

Recently my tecra 9100 has a problem: it just dead frequently, the mouse, hard disk are all down. but cd-drive can be open and close. I had to power down and then it will restart. after several minutes, it will die again. I reinstalled the xp, nothing changed.

I found if i move the laptop, it dies almost at once. and i was told that probably there is a bad connection in my chipset. I want to know where I can get it fixed? can I do it myself?

I have opened the laptop several times, could you also tell me where is the chipset location?

Thanks a lot.

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  • shanshicn Mar 07, 2008

    Kegtapper, thanks for reply. I think you are right. I opened the tecra last week but found there was nothing i can do. Fortunately, i found the problem is solved. So probably when i reinstall it, the grounding issue was removed.

  • Evan Mayo
    Evan Mayo May 11, 2010

    questions:

    How did you determine it was the chipset?





    Sounds like a grounding issue, screws not all the way in or grounding strap that connects one side to the other.



    ** my advice would be DO NOT touch the chipset, as it is a power/ground related issue **



    Very few people can actually replace a chipset chip, it is put on by robots at the factory.

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There is a known problem with the 9100 and the mainboard screws. The official Toshiba fix is to replace three of the screws with special "capture screws". A bulletin, with replacement part numbers, was at one time available for Toshiba service centers, but I cannot find it on the net right now. I'm not even sure you can still order the replacement screw kit.

The symptoms of the original factory screws are as you describe - lockups and mechanical sensitivity. The fix is the right screws, not a new mainboard.

Posted on Mar 21, 2009

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Don't forget to rate the solution.

Posted on Jul 04, 2008

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Sir,

This is pure hardware related problem. If u have warranty period just go quickly to service centre and replacement the chipset / motherboard. ok


thanks
good luck


“Don’t Forget to rate the Solution”


Posted on Jun 14, 2008

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