The motor inside freezer that turns spiral tube in ice bucket will not turn on.
We have replaced the motor, the computer module in the back, the button panel at the dispensor.
We are aware that the door must be shut for this to operate.
We are also aware that you cannot push the door switch to simulate the door is shut and expect it to work.
We ohmed the wire from the fridge to the connection at the bottom of door...good...then we ohmed the wire from the connection at the bottom of the door to the connection behind the dispensor panel and it did not ohm. we swapped out the door with an old unit and that fixed it. It ended up being the wire (dark blue) was broken at the bottom near the hindge. This seems to be an ongoing issue with the W/Pool side by sides from my understanding
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Re: Will not dispense ice out door.
Can oyu hear a "clicking" noise when you depress the ice actuator?? it needs to hit the microswitch behind the panel to switch on auger motor, possible bad switch or paddle not making contact with switch
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If the refrigerator water dispenser (or ice) is not working correctly the water supply tube(s) may be blocked. This will be difficult to track down. Look for a connection point at the bottom or top of the door, try removing the hose and blowing air through it and out the dispenser. Next it could be the water valve that sometimes has twin valves for ice and water combined (this is most likely the culprit) , third is low pressure into the line (bad main valve) or clogged filter... you need about 20psi for function. Last is the door switch (try this first), when the freezer door is opened the freezer door switch does two things, it turns on the light in the freezer and turns off the ice and water dispenser. If the door switch fails the dispenser will not turn on or may just dispense one item. The switch can be checked for continuity with an Ohm meter. If it doesn't have continuity it should be replaced.
In the future you can use a steamer to defrost that drain line takes 5 minutes. I don't think your bucket is sitting correctly check and make sure it has contact with the auger motor and is not sitting too high. If you hear the motor turning but the coil is not its not seated correctly. Also it will not move if the door is open.
do you here anything at all happening when you hit the switch... if you not then most likely got a bad door switch or handle is broke at the area where it makes contact with the door micro switch...if you are hearing noise when activating the door switch you are good at the door... with the door opened hold down the actually freezer door switch and look in your ice maker while someone activates the ice dispenser switch. makes sure the augur motor is turning and if it is then make sure it is turning the ice bucket auger screw fairly simple process to go through...
the operation is as follows
the dispenser handle makes contact with a microswitch in the door and sends power to the auger motor telling it to turn.. once the auger motor starts to turn then it makes contact with the screw in the bucket and turns the screw in bucket forcing ice to front of dispenser and the dispenser has a flap that works both off of power sometimes or just by force of hand others... make sure it is opening and chute down and out door is opened. hope this helps good luck
Pull the ice bucket out, then hold in on the door light switches and while you push a glass into the button for ice (may require two people). Ice dispenser and auger will only work, when you push for ice, when the freezer door is closed, so by holding the light switch(s) in the off position with door open you can simulate door being closed. If you can push the button and see the auger drive turn (with ice bucket out) then check to see if you have some ice stuck between the blades on the bucket, if the auger motor doesn't turn, it may be "ice frozen". Common problem. Remove motor, let sit on counter for about three hours and then reinstall, if it then works then check for water dripping from the fill tube, where the water comes into freezer for the ice maker, and see if it is dripping onto auger motor.
If you put auger motor back in and it still won't turn then more and likely you need an auger motor.
Check the drive on the auger motor......the peice that turns when you push the ice lever. Open the freezer door, pull out the ice bucket so you can see the drive, tape the door button or have someone hold it so the fridge thinks the door is closed, then hold the auger motor drive while you push the ice lever on the door. Those have a problem where they get stripped out and they will turn with the ice bucket removed but if you put any kind of a load on it the drive will slip and just turn on the motor shaft.
Please try this. Remove your Removable Ice Bucket Assembly which is where the Auger (corkscrew) is located. You should be able to see the Auger Motor Drive Fork which is located permanently inside the freezer compartment... opposite the end of the Removable Ice Bucket Assembly that you just took out. Close the freezer door and attempt to dispense ice... if you can hear the Auger Motor running as you attempt to dispense ice... then the Auger Motor is OK. Dump out all the ice that is in your Removable Ice Bucket Assembly and wash it out in your kitchen sink with warm water. Reach into your freezer and put your hand on the Auger Motor Drive Fork ... you should be able to rotate it CW or CCW...it is a little hard to turn but it will turn. Position the Auger Motor Fork to a 12:00 and 6:00 o'clock position. Now take your Removable Ice Bucket Assembly and position its Receiver Auger Fork to a 9:00 and 3:00 o'clock ....Re install the Removable Ice Bucket Assembly into the Auger Drive Fork. Close the freezer door and again attempt operate the ice dispenser... you should hear the Auger Motor again run as you press the ice dispenser. Note....at this same time the Ice Chute Door in the Freezer Door should spring open so that ice can fall out. Of course you have no ice in the Auger at this time...but it all this works then future production of ice will fall out. Note...Usually the Auger Motor never fails. but the whole thing can get jammed with ice and not dispense. Also, the the solenoid that operates the Ice Chute Door fails quite frequently. Last but not least... if nothing is happening... it is a control board type problem. Hopes this helps! Handy Henry
If you are describing the ice dispensor motor then you will find it under the ice bucket. If I remember correctly there will be 2 1/4 inch nut screws about the 3rd shelf on the freezer door. You will have to look up at them. The white mold that the bucket sits on. This is inside the freezer door. Those motors burn out frequently because ice will get jammed in ice bucket or bucket will freeze up due to flapper on dispensor isnt sealing correctly. Then we humans will continue to push to dispense and it wont move and burn up the windings. If you can work upside down you can fix this.
Just a suggestion. Remove the ice tray and the ice. Do you see a spiral cork screw? this is driven by a connection at the back. Is the connection between the ice tray and the turning motor being made when the tray slides in? Just chec it out. Sometimes ice builds or things get in the way of the tray seating properly.