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I wonder how to set up closed captioned with this phiplips remote control HildaBaugh@comcast.net

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Sometimes its in the menu of the tv . Look thru the menu you should find it . If your remote has the button on it keep pressing it should give you different cc1 cc2 cc3 cc4 - text1 text2 text3 text4. text mode is not what you want it will block out the picture except for the edges .To turn off simply press the cc button until the off is displayed . Good luck

Posted on Feb 29, 2008

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How do I turn the closed caption off? I have a remote


      Immediately-within one second-push the MENU button on your remote. You should see a User Settings menu screen displayed. Use the arrows keys on the remote to highlight the Closed Caption option and press OK or SELECT on your remote to toggle Enable/Disable. Power on the Set-Top Box to return to watching TV.

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Jan 24, 2016 | Televison & Video

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On set-up menu the closed caption option is not highlighted to engage closed captions.


are you using the original remote control of the tv? did you try the remote control provided by comcast? go to comcast website for further help.

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Motorola dct2244 manual


Closed captioning can be enabled/disabled as part of the initial setup routine.

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Turning off close caption on xfinity tv


The Comcast boxes let you enter a special menu only when the box is turned off. Just turn off the Comcast box and press the menu button on the remote you will then see a menu for the box where you can turn on and off close captioning
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/uploads/images/turning-off-close-caption-xfinity-tv-35300106-2-2.jpg

Mar 13, 2013 | Comcast XFINITY

1 Answer

I have two Philips TV both purchased withing the past 4 years. How do I obtailn Closed Captioning. I use the Comcast remote and can not find my Philips remote. Please help this 83 year old man. Thanks,...


With Comcast you have to turn off the Comcast receiver by pressing the on off button located on the receiver itself not on the remote control. Then you have to press the menu button that is located on the receiver itself. You will see the hidden menu. Then you can use the up down arrows to go down to closed captioning and the right left arrows to choose enable. Then you just turn the receiver back on with the on off button located on it and you should have closed captioning. I am assuming you have a dvr and not a basic digital cable box.

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1 Answer

Cannot turn CC ON/OFF via remotes


Try this combination.

1) Start with the cable box turned on and TV on tuned to the cable box.

2) Press the POWER button for the cable box and then quickly press the MENU button.

3) This should bring up the user setting menu. Use the arrow keys on remote to go to Closed Caption and press right arrow button this should bring up the closed caption menu.

4) Press the OK button and this should either turn CC on or off.

5) Once Closed Caption is turned off press LEFT ARROW button to return to User Settings Menu.

6) Press the POWER button to turn the Cable box back on and the Closed Caption should be gone....


Good Luck.....

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1 Answer

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Comcast's remote has nothing to do with closed captioning. It's on your tv remote. First, the tv has to be capable of handling closed captioning, and your's is- and second, the program must have closed captioning provided- current programs do, some older shows do not support closed captioning. Recheck your remote, and if necessary- look at the setup instructions that came with the TV- they should also be posted online at the Proscan support site.

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if the comcast box is not hd then the control is with your tv/remote.
If the comcast box is hd, then you can control it from the comcast remote. To do this press cable, then power and in 2 seconds press menu to get to the hidden hd setup menu, scroll down to closed captions and set it to enabled or disabled then press power twice to get back to you rtv

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i have the same problem with the closed captions... i believe to turn off the captions you have to use the remote. press the CC button repeatedly until closed captioning turns off. in my case i lost my remote so i am unable to use the method to solve the issue. Can someone please confirm that this works. so i can buy a replacement remote. Thx

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3 Answers

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