Question about Sirius Sportster 4 SP4-TK1 Satellite Radio Receiver with Car Kit

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Sportster 4 Just received a new Sportster 4 as a gift. The unit will not activatebafter 6 attemps with Sirius reps. My old ACT unit was deactivated with no problems. Is there a fix short of geting a replacement unit?

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  • DickL Mar 04, 2008

    Yes, I went to the menu, but to no avail.  I called a Sirius service rep and  she quickly gave me an RMA# and sent out a new unit which activated with no problem.  Great service.




    DickL

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Dick,
Did u go to the menu to get the Sirius ID# or ESN# or did u get it from the box or back of the unit itself?? I used to work in activations department for sirius and the most common reason that a plug and play unit would not activate is a mismatch in ID #'s. I have seen units with one ID number, but the box or the back of the radio actually being labeled with a different number. By the way,only one signal can be sent to the radio every 20 minutes or so and most reps you talk to don't even know this. So after sending the first signal, all they are doing is clicking a button on the screen and getting a message back that says "Duplicate Provision" meaning that the signal cannot be sent because it is already sent. If you were hearing audio on channel 184 when the signal was sent and you made no adjustments during this time, and the SID or ESN number is the correct one for your unit, and the radio doesn't activate, I would get a replacement. But this never happens in my experience unless there are other signs of defect.

Hope this helps!!

Posted on Feb 29, 2008

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