Question about Sirius Sportster 4 SP4-TK1 Satellite Radio Receiver with Car Kit
Did u go to the menu to get the Sirius ID# or ESN# or did u get it from the box or back of the unit itself?? I used to work in activations department for sirius and the most common reason that a plug and play unit would not activate is a mismatch in ID #'s. I have seen units with one ID number, but the box or the back of the radio actually being labeled with a different number. By the way,only one signal can be sent to the radio every 20 minutes or so and most reps you talk to don't even know this. So after sending the first signal, all they are doing is clicking a button on the screen and getting a message back that says "Duplicate Provision" meaning that the signal cannot be sent because it is already sent. If you were hearing audio on channel 184 when the signal was sent and you made no adjustments during this time, and the SID or ESN number is the correct one for your unit, and the radio doesn't activate, I would get a replacement. But this never happens in my experience unless there are other signs of defect.
Hope this helps!!
Posted on Feb 29, 2008
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I had the same issue. This is what Sirius calls a "Frozen Unit". There is no bypass, unfortunately, and it must be returned.
I had mine for 3 days and it froze on the Sirius Logo screen when booting up. If you bought the unit from Sirius, you must contact their E-Commerce department. If bought from a retailer, take it back to the store.
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