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here ur pc is recognizing ur external hardware that is mouse but cursor is not moving this indicates that bluetooth connection is good and problem comes with the mouse. i advise to meet a good technician and there is nothing to do with it further.
Is it wireless?? if it is then the batteries might of gone on it . if it is wireless then maybe the wire isnt connected correctly into your tower? another solution maybe that its a bit stiff ? just check your tower and make sure its connected up correctly. Hope i helped
I?ve had this problem in several Logitech mice. In every one of my cases the problem was resolved by uninstalling the driver and reinstalling the latest OR just using the default Windows driver. In some cases with USB mice I had to shut down the PC, remove the original mouse and replace with a standard PS2 mouse, remove and reinstall the driver and then reattach the USB mouse without rebooting. After a successful test you can shutdown the PC and remove the PS2 mouse.
Let us know if that works and if you have any other questions and thanks in advance for rating this post.