Question about Philips GoGear HDD1850 MP3 Player

1 Answer

Power button dosn't work

So the other day I tried to turn the mp3 player on, but just wouldn't turn on. I hooked it up to the computer, thinking the battery was dead. Well it looked like it was dead, and charged.
I started listening to it, and it seemed fine, until I wanted to pause my song. The button (which is the play/pause/power button) changed my song. And if I held it in.. it turned my sound up!
Does anyone know what might be wrong?

Also, I recently moved, and misplaced the stuff that came with it. Is there a warranty for the GoGear mp3 player, if so how long?

Any help would be appreciated!

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  • 476 Answers

First thing to try would be a firmware restore.

If you don't have the original CD, you can download the Device Manager here:

http://www.p4c.philips.com/files/h/hdd1830_17/hdd1830_17_pal_eng.zip

Install & run the Philips Device Manager & select the repair / restore option, then follow the on-screen prompts.

This will format and re-flash the device firmware. Any tracks on the player will be lost.

Another cause of your problem could be a bad connection on the earphone socket. This is usually accompanied by low or poor sound, with no vocals.

Posted on Feb 29, 2008

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  • 476 Answers

SOURCE: Philips GoGear mp3

Sounds like the files are DRM copy protected.

You can check for protected tracks.

  • In Windows Explorer, go to the folder where the tracks are stored on your PC.
  • Click on View -----> Details
  • Right click on the header bar in the right hand window and select protected. (If protected is not listed click on More)
  • Tracks will be listed with No or Yes under "protected". Check your non-playing tracks are listed as No, under "protected".
The HDD1830 is not compatible with protected files, although your PC will play them ok.

Posted on Mar 02, 2008

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