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you must try and install the CD first before the system will recognise the hardware......kindly download another drive from the manufacturer site without that i won't work
Sorry to ask u ,how old it is,this kind of problem is found due to following reasons
1)driver software:uninstall n reinstall driver
2)scanner is dusty:clean the scanner from inside
3)inner scanner cable(black cable) defective:replace cable
but before all try this
1)go to my computer,u can see icon of scanjet 2400
2)right clk,clk get pictures.....,new window will open,
3)click preview n wait n see does it shows the preview?
4)if it shows preview then reinstall hp director,or try above mentioned steps,definately the problem will be solved,
thnx
The solution centre cannot send to your hotmail directly because that is an internet browser type email. In order to send a scan through hotmail you have to scan it using the solution centre and save it to your documents. Then open your email and click on the paper clip or attach and pick your scan that you have saved.
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