Question about Gateway FPD1975 19" LCD Monitor
Ok, I go and download EzTune. But it will not work. I ask them for the PIN number. They tell me they have no record of me. I did register my monitor with Gateway when I got it. So the monitor only comes on for a few seconds and then goes blank. I have to have a way to get EzTune software that works. Gateway will not tell me how.
Whatever you do - DON'T CONTACT GATEWAY. I am in the UK, and the Gateway support number is only available 9 - 5 (funny 'cos I'm at work then and can't access my PC), so I filled in the technical support form - waited 2 days for a reply only to be told they don't support third party software.
I had an online chat with US Gateway support - only to be told the same thing - alternatively, pay them silly amounts of money and phone the US and they will fix the problem.
The solution is to visit Portrait Displays (software developers) website and complete an online form with your problem. (This form prompts as to whether you have already contacted Gateway - so maybe they are monitoring the adequacy of Gateway support. The support from Portrait has been brilliant.
Unplug the cable from your monitor and then hold the power button while you plug the cable back in. When the monitor is fully restored,
release the power button and an anti-theft box will appear, prompting you to press the menu button at the side of your monitor. Press the menu button and you will be given a 3-digit code. Portrait need this code to give you an unlock code. Once you have the unlock code you can remove the anti-theft option.
Posted on Aug 27, 2009
How to disable EzTune™ Anti-Theft Software on my 19" fdp gateway
Posted on Jun 28, 2010
I just found a gateway lp2424 at the local dump
And what seems to work for me us to unplug it and plug it back in while tapping the power button wich turns it off then tap it again and it turns on normally
(Note: I also cannot access any settings of the monitor (
Posted on Jan 03, 2016
Try taking one to a local technition, most computers have the capability for a BIOS password on startup. To reset that, you would remove the bios battery from the MB for about an hour then put it back in and it would "forget" any settings (such as the password)
I cannot be certain but I imagine that there would be something like that located within the monitor itself, or a Jumper you could move or put in to restore "default/factory" settings so you may be able to set another pin.
Posted on Sep 12, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 17, 2012 | Gateway 19" Widescreen Flat Panel TFT LCD...
on Apr 14, 2010 | Computers & Internet
Mar 15, 2011 | Gateway FPD1975W 19" LCD Monitor
It may have hardware problem inside due to bad caps.
Basic LCD monitor and TV troubleshooting guide:
Failed TV and Monitors: http://s807.photobucket.com/albums/yy352/budm/
Learn about bad caps: http://en.wikipedia.org/wiki/Capacitor_plague
Capacitors kit: http://lcdalternatives.auctivacommerce.com/ he can make you a set of caps for you.
Or www.digikey.com just make sure to use caps with low ESR, 105c, high ripple current, long life rating such as PANASONIC FM or FC series.
Dec 24, 2010 | Gateway FPD1975W 19" LCD Monitor
This monitor includes EzTune™ which is part of GatewayShield's hardware protection solution.
This theft deterrent software lets you use a unique PIN code to secure your monitor
to your PC. If your monitor is removed from your PC, your monitor will not
function. To get started, install the EzTune software from the CD, go to the
Plug-ins section and enter your personal identification number. If you decide
to move your monitor to another PC, make sure that you install EzTune on the
second PC and enter your PIN or disable EzTune within GatewayShield on your
original PC before you disconnect your monitor from your PC
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