Ok, I go and download EzTune. But it will not work. I ask them for the PIN number. They tell me they have no record of me. I did register my monitor with Gateway when I got it. So the monitor only comes on for a few seconds and then goes blank. I have to have a way to get EzTune software that works. Gateway will not tell me how.
6 Other Users Have The Same Problem
Comment by jayford, posted on Jul 26, 2008
I have the same problem and have called Gateway twice and have spoken to two separate technicians. Both of them have done different things, but the problem is still there. Big ugly thing in the middle of the screen saying that the Gateway Anti-Theft is on and the screen is in black and white instead of color. Guess my next computer will not be a Gateway.
Comment by MADASS, posted on Jul 26, 2008
I have the same damn problem and its really getting on my nerves. When I call Gateway toll free numbers everyone acts like they dont know what Im talking about and thats frustrating too. Then they want you to bring the computer back 3 and 4 times only to still act retarded and act they dont know what youre talking about. This is really PISSING ME OFF especially when that damn grey sign pops up in the middle of the screen and stays there. PLEASE HELP BEFORE I THROW IT THROUGH A WALL!!
Comment by Sharkslayer, posted on Jul 21, 2008
My power shut down and now my monitor activates its "Theft Deterence" system of whatever and I keep inputting my PIN number and it says "Password Error" It is a real pisser... I got a big *** gateway shield in the middle of my screen and everything is in black and white
Comment by onuzer, posted on Jun 06, 2008
i have the same problem as you
Comment by Guest, posted on May 14, 2008
due to a power shutdown the Antitheft mode reset my password... so I have to unplug the power cord... push the on-off button then plug again the power and so on... where are the hackers when we needed
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6 Other Users Have The Same Problem - Continued
Comment by Guest, posted on May 11, 2008
same problem only I acquired several monitors at auction and cannot get them unlocked I understand theft deterrence but there are many needed and legal reasons to buy and sell used , assets. There is no way for me to find or contact the original owners and of course these monitors worked fine when obseved with the original pc but after seperating them are useless it has cost me dearly in time frustration and respect. I for one will not be buying any gateway components. Others will follow and gateway products will be ?????. Sorry I just would like some solution to wasting a 100 or so monitors
