Question about Brother MFC-3240C All-In-One InkJet Printer

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Mfc 3249c will not print magenta! Screen indicates that magenta is low but it is not, It is full and has had many cleaning cycles but still no magenta.

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  • pfdtx Jul 13, 2008

    My MFC-3240C keeps saying the Magenta is near empty. I've put in two new cartridges and still have the same error.

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Ensure that you are replacing the cartridge with a Brother LC41M ("M" denotes magenta) cartridge instead of replacing it with a "knockoff" (third-party equivalent) or refilling the cartridge. Some third-party inks -- found in many knockoffs and ink refill kits -- do not work well with their intended cartridges and/or print heads. I discovered this the hard way, and then verified it with representatives of HP, Canon and EPSON.

If you have tried two or more actual LC41M cartridges and still receive the Near Empty error message, your unit might need service. Contact Brother Customer Service for further troubleshooting -- see page i of the Users Manual. (Opening the Users Manual with this link requires a PDF viewer such as Acrobat Reader or Foxit Reader.)

Posted on Jul 21, 2008

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If you have already done lots of head cleans with no result, are you sure you have a good magenta ink cartridge? To eliminate the possibility of a faulty cartridge, buy a new set of compatibles on E-Bay - they're very cheap. You can always re-use the old one later if it turns out it is OK.

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In 1# case: Reinsert the magenta cart and make sure that the support is secured above the cart top. If it is recognized: OK.

If not unplug mfc from power. take all carts out. Wait five minutes. Reconnect machine to power. wait until machine demands carts. reinsert cart as demanded and give the right answers (see display).
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