Question about Brother MFC-3240C All-In-One InkJet Printer
Ensure that you are replacing the cartridge with a Brother LC41M ("M" denotes magenta) cartridge instead of replacing it with a "knockoff" (third-party equivalent) or refilling the cartridge. Some third-party inks -- found in many knockoffs and ink refill kits -- do not work well with their intended cartridges and/or print heads. I discovered this the hard way, and then verified it with representatives of HP, Canon and EPSON.
If you have tried two or more actual LC41M cartridges and still receive the Near Empty error message, your unit might need service. Contact Brother Customer Service for further troubleshooting -- see page i of the Users Manual. (Opening the Users Manual with this link requires a PDF viewer such as Acrobat Reader or Foxit Reader.)
Posted on Jul 21, 2008
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