Question about Samsung Yepp YP-T9 Digital Media Player

1 Answer

Kinda long, sorry: Unable to safely remove or rename folders/files on my YP-T9

I've searched all over the web for anything resembling my problem but haven't had any luck. I got my player yesterday and when I plugged it into the USB port, it was recognized correctly and Windows XP automatically installed the drivers for it. I didn't install the software that came with the player because I prefer to just drag and drop files into it using windows explorer. So once the drivers were installed, the action prompt came up asking me to either open the main player folder to explore, or to add pictures (I have no idea why this option came up). So I chose the explorer and moved a bunch of my songs onto the player. Here is where the problem begins: I originally transfer the song onto the player titled "08 - Enter Sandman" for example. Then once it is moved I rename it to "Metallica - Enter Sandman". Then once I remove the player from the usb port and start it up, the song appears as the original title on the player rather than the new name I gave it. The new name shows up every time I open the player up in windows to explore the folders, but the old name is used on the player when I want to play the music. I have no idea what is going on here, and the same thing happens if I go to rename a folder, ie: I'll rename a folder then when I start the player, the old name is still being used. The second issue is that the player is not recognized as a device that can be safely removed, so all I can do is pull it out once it is fully charged. I have another T9, which is recognized as the F Drive once it is plugged in and works fine. The new one I have is recognized under "Other Devices" and is not recognized when I right click the remove hardware safely tab to try and remove it. I tried to update the USB drivers and the firmware on the player and that has not worked. Sorry this is so long, but I really have no clue as to what to do. Any help would be much appreciated, Thanks.

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  • Ribery7 Feb 29, 2008

    I think that may be what is going on here, except when I right click the icon for my player, there is no hardware tab. There are only two tabs, which are "General" which has the information about the player, and then "Autoplay" which asks which action to perform when I connect the player. Is there another way to perform the actions you told me to do? Thanks.

  • Ribery7 Mar 01, 2008

    OK here's the update:

    I installed the Samsung Media Studio that came on the cd, but I'm not sure if that actually installed any drivers. Anyway I tried to transfer files using the program and still had the same result. Another note is that there is a portable device menu in the program and when I went to it, the remove device safely option was not able to be selected. So my player is recognized by the program, but unable to be safely removed in it as well. Also the Update Library option for the player was not selectable either.

    I also tried going through the device manager to get to the policies tab, but that was no good either. The only drive that shows up under the Disk Drives is my hard drive for the pc. The player is under another tab called Portable Devices, and the icon next to it looks like a camera. When I click on that, all I get is the drivers tab, and I already have tried updating them with no success as stated in the original post.

    So that's the latest update. Even if you think it is unfixable at this point, thanks for all your help, I really appreciate it, and hopefully there something else we can try. Thanks again.

  • Ribery7 Mar 02, 2008

    Here's the latest:

    Windows did use one of its generic drivers originally, so I took your advice and uninstalled the drivers then installed the software and plugged in the player. Still the same result unfortunately. The problem may be that the Samsung software may not be installing any drivers. It seems as if it just installed the Media Studio where I can transfer files from.

    Also my other player is recognized as a mass storage device, and yet this one isn't. I'm starting to think now that there is just something wrong with the player because I tried on another computer and yielded the same results.

    That's it for now. Thanks.



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It sounds as if it a problem with write caching.

Basically, if write caching is enabled, any changes you make to the files in Windows are not actually carried out at the time, but are saved into memory and then when you select safe removal they are written to the external device in one go. From what you describe, since you can't select safe removal, it sounds as if the changes are never being written to your player.

Try this:

Go to My Computer, right-click the icon for your player and select properties.

Go to the hardware tab, scroll down the list and highlight your player and then click properties.

Go to the policies tab and make sure 'optimize for quick removal' is selected.

Ok your way back out.

Hopefully this should solve the problem.


Posted on Feb 29, 2008

  • Matt UK Mar 01, 2008

    Another way you might be able to get at the setting is as follows... (You'll need to have your player plugged in at the time)

    Right-click the My Computer icon and your desktop and select Properties.

    Go to the Hardware tab and the click Device Manager.

    Click the + next to Disk Drives to expand the list. Right-click on your player and select Properties.

    Hopefully you will have access to the Policies tab from here - If so, make sure 'optimize for quick removal' is selected.

    Just reading through your original post again, am I right in thinking that you never installed the drivers that came with the player, instead you are using the generic Windows ones? It might also be worth installing them just in case this is adding to your problems.

    Let me know how you get on.


  • Matt UK Mar 02, 2008

    Reading through your original post again, I'm getting the feeling that Windows may have incorrectly identified the hardware and installed the wrong type of driver for your player, albeit that it provides some sort of functionality. Was it a driver from the install CD, or did Windows just use one of its own generic ones?

    (I would have thought that it should show up as a mass storage device, not a portable device. Out of interest, does your other player also show up as a portable device?)

    If it was one of Windows own, that could well be the problem. If so...

    You said you can get to the drivers tab. Go there and select the 'uninstall drivers' option. I would also unistall the software that came with the player. Once done, reboot the PC.

    Now go through the normal install procedure, i.e. install the player software and drivers BEFORE connecting the player to the PC. This should force Windows to install the manufacturers drivers - Hopefully it will solve the problem, but if not it is at least one thing thing that can be ruled out and helps narrow it down.

    Keep me posted!




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