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Controls locked for whirlpool model # RF364PXPW

Whirlpool model # RF364PXPW manual will not unlock the controls. It keeps saying "controls Locked" and when I hold down the "stop/cancel" button, the check beside "controls locked" blinks...but everything else I push will not unlock it. I'm not able to bake or anything with it. I'm only able to use the stove top

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5 Suggested Answers

  • 1 Answer

SOURCE: locked oven door

The Coat hanger is a great idea and it works. My oven was doing the same thing and I a female fixed it with the coat hanger. Thank you Thank you

Posted on Nov 04, 2006

jyackle5
  • 8197 Answers

SOURCE: oven door locks and un locks code F90

The F90 fault indicates that the maximum time allowed for oven door unlock was exceeded. The control attempted to unlock the door. The door lock motor or mechanism failed to unlock the door within the maximum amount of time it is allowed to be energized by the control board.

It is unlikely that you will be able to reset this fault code. You can try to completely disconnect electrical power and leave it off for 5 minutes. After reconnecting power, the fault code will probably reappear since the control will still detect that the oven door is locked. The only way to clear the fault code is to disassemble the range and repair or reset the oven door lock assembly. You will need a service technician to complete this repair.

Posted on Dec 16, 2008

  • 1 Answer

SOURCE: Stove won't heat

Oven was working, I had it on pre-heat, then I turned on the stove top, but the burners won't heat. When I turn on the stove top the stove makes a short BUZZ noise and the clock area lights up, when the burner is turned off all the lights go out. Please help, food prepared.
Thank You

Posted on Jan 02, 2009

  • 258 Answers

SOURCE: locked oven door

Look for a button or sensor which the door would press when closed.
If you find it hold it down for a minute, this should reset the lock
if it doesn't it may do when you let go

Posted on Jan 18, 2009

blueextc3221
  • 15935 Answers

SOURCE: whirlpool accu bake oven door locked after self cleaning

The E1- F5 error is a door lock error.

The control (TIMER) has likely failed in this instance - BUT...

Sometimes when you disconnect power to a range and reconnect it the electronic range control gets confused.
You should disconnect power again for 15 seconds and reconnect and see if that helps.

If it doesn't cure the E1- F5 error hold the bake button in until E0- F2 appears in the display.
This is the error for a stuck button on the keypad and is the way to clear the memory of the electronic range control.

Sometimes these work, but if the control has failed it won't make any difference.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.$^YRG

Posted on Oct 01, 2010

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1 Answer

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The F9 error code for this model number Jenn-air range indicates a door lock issue. The control sees it as locked, unlocked, or both at the same time.

The technical manual instructs us to check the wiring to and from the door lock mechanism and if no issues are found replace the motorized door lock.

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Many Kenmore ovens have a control lock that keeps the oven door locked even when the self-clean cycle has not been in use. This feature is meant to prevent children from opening the door or using the controls on the oven. To cancel the oven lockout, push and hold "Stop" for three seconds. Wait 15 seconds for the oven door to unlock automatically.

Reset
After verifying that the oven lockout feature has been released and waiting at least an hour after a self-clean cycle, if the oven door remains locked, try to reset the oven. Disconnect power to the range, and wait 30 seconds. Restore power and try again. If the door remains locked, disconnect the power and try to reset the circuit breaker or fuse. Contact Kenmore if the door remains locked after both attempts at a power reset at 800-827-6655.

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2 Answers

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According to the manufacturer's website you should only need to Press and hold the "Lock" key for 5 seconds. A single tone will sound and the "Loc" will disappear off the display.

This is the link to Whilpool's website and to the manual.
http://shared.whirlpoolcorp.com/assets/pdfs/literature/Use%20and%20Care%20Guide%20-%209761079.pdf

Thank you
Agent Matt
Go Ahead. Use Us.

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1. Turn all control knobs to OFF.
2. Press and hold the Cooktop Lockout icon keypad for 3 seconds. A single tone will
sound, and “Loc On” and a cooktop icon will appear on the display. After 3 sec-
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3 Answers

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When I had a similar problem, the door wouldn't unlock even after unplugging, waiting 30 minutes, and plugging the oven back in. I finally had to manually unlock the oven by turning the lock latch motor myself.

Here's a good page that describes what the lock latch motor looks like and where it's located. Of course, there is 220V current running around inside there, so please unplug before removing the back access cover and put it back on before plugging the oven back in.

My symptoms:
  • Oven failed to complete auto-clean cycle.
  • Oven started beeping; control panel showed FSE 1
  • About a minute after plugging in, oven started beeping and displaying FSE 1 again
Once I unlocked the door manually and plugged back in, the oven started behaving normally.

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1 Answer

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Unplug the range for about 3 hours then plug in and listen for lock mech. then gently pull the door open. Then if your oven doesn't work replace the oven sensor. These tend to go out after a few years when people run the self clean.

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