Question about Compaq Evo N610C Notebook

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Evo n610c not charging properly?

A family member just bought the laptop about 2-3 months ago, and all was well in the beginning the battery would display it had anywhere from 2-3 hours usually but would randomly power down for no reason, but when running off the ac adapter it would act fine, so just got a new battery for it a couple days ago with full charge says it should have 4 hours but today in less than an hour it did the same thing shut down with no warning, so turned it back on and the battery displays it has 4% charge (said it had 70-85% before it turned off) so now I've got 1 new battery, 1 that may have not have been bad after all, and I'm stumped though maybe it was overheating but i don't think thats the case now, drained the new battery started charging it and it stops at 29% like its full but if i unplug the power cord and plug it back in it resumes charging. Ive checked the screen saver and turned it off, adjusted power settings, so I'm about out of ideas other than charging the batteries and testing with a voltmeter as soon as i find it

1 more thing i noticed today when it shut down i was viewing a blog like page with a bunch of videos not even a min after i started the video it shut down, didn't think much of it just a random shut down but after i restarted went back to the same page started the video again and sure enough it did the same thing i don't think its only tied to vids/movies but that seems to kill it pretty quick

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  • Nitz26 Mar 01, 2008

    Actually i fixed this last night, downloaded newer drivers for it from here got the "compaq power management" and the "system enhancement for xp" and had to test it for a day to make sure it worked, but havent had a problem yet get a good 3.5-4 hours use now,(never heard such a thing before) and to think this laptop was released this way such idiots to release a product u can hardly use with a new battery until you update drivers/software, jeez

  • Anonymous Mar 31, 2008

    Should the Battery get hot whilst charging. I also have smae problem I switch on then after 10mins it shuts down at first I thought it was the fan but have heard fan working when it shuts down it won't restart until I plug charger in the battery was 100% when shut down. Can anyone help.

  • amfoteck May 13, 2008

    my battery cannot stay on for more than 3hrs, I also don't have the video drivers for my compaq evo n610c can you please help me???

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2 Answers

I would like to know if anyone has any adivce for this as mine is acting the same way and I too have bought a new battery with no luck.

Posted on Mar 01, 2008

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Posted on Feb 29, 2008

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22 Answers

Compaq evo n610c battery not charging


Hello All;
I used to have these same problems. I replace my BIOS battery, which I know was dead, because all settings get reset when I unplug the power and remove main battery. You might not have to replace it if its still good. Back to the main battery problem, You have a good change of solving this by going into BIOS, and under Tools there is a Battery Calibration option. Do the calibration for the main battery and-or other optional batteries attach and it will most likely solve the problems. This calibration process will take a long time; 1-charge, 2-discharge, 3-recharge, so leave it over night or however.

There was a mention of updating BIOS. This could solve the problem too, because BIOS controls the charging unit. Also, make sure you have Compaq Power Management install on your OS, (download at hp.com).

One note: it will not charge if the battery is about 93% or higher. 93 is not exact, but close to 90%. so test by discharging to below 90% and it will start charging again.

If anyone tries this, leave a post of your success or failure.

Nov 20, 2007 | HP Compaq Evo n610c Notebook

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