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Your black plastic blades, which are on the bottom of the black blade attachment, that interlock with the blades on the base of the machine may be worn down. When the bullet is turned on and these are not interlocked properly they rub on each other causing the interlocking part to wear down so it no longer catches to turn the blades. As far as I know the only solution for this is to get a replacement part.
On the website they are offering a package where you can get a new blade, but it comes with a bunch of other things. The website is: http://www.buythebullet.com/ and this is the package they offer:
Deluxe Upgrade Kit
Upgrade your Magic Bullet! You can save even more time and trouble in the kitchen with the Magic Bullet Deluxe package, which includes 2 additional Tall Bullet Cups and 1 additional Short Bullet Cup, plus 3 more Stay-Fresh Re-sealable Lids.
Using the Magic Bullet in our own homes we've found these extra Bullet Cups and Lids come in very handy when the others are being used to store leftovers in the fridge. Plus, you also get 1 extra Cross Blade.
And since this is the blade you'll use the most, it's nice to have an
extra one around when the other is in the dishwasher. If you have a
family at home, the Magic Bullet Deluxe is a must! Upgrade your Magic Bullet today for just one payment of $29.97 (plus $6.99 shipping and handling).
If you go on the website, http://www.buythebullet.com/ , they don't have a manual, but they do have recipes which not only tell you the ingredients to use, but how to use the machine to make them. All the pieces except for the base are dishwasher safe and all the cups and lids (not the blades) are microwave safe. Hope this helps!
The Magic Bullet power base is designed with HIGH TORQUE MOTORS and it is NOT TO BE USED FOR MORE THAN A MINUTE PER USE.Otherwise its gonna last a long time. You need to buy a new one or a refurbished one. Search google with keywords "amazon magic bullet power base".
http://www.buythebullet.com/ This is the website and you can go on and order a new blade but it comes with other things and costs $30. The package is called the deluxe upgrade kit.
Buy the flat blades from herehttp://www.amazon.com/gp/product/B002YEP...
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