Question about GE Profile Harmony DPGT750EC Electric Dryer

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Touch screen Hello all you dryer experts,i have a ge dryer m#dpgt750ec2pl with touch screen.I plugged the dryer in and the "touch" screen lights up with the menu.I can select options on the screen itself,but,i cannot go back,because,none of the buttons on the panel will work.I cant even power the screen down because the power button wont work,or the start button,back button and even the help button.I have to unplug the appliance to restore the menu screen.Its outside of its warranty,any body want to take a shot?Thanks,jerry.

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As a thought you may want to re-initiate the electronics. Don't know if this can help but it might:

It's called "Field Service Mode"
1. Press the POWER key to turn the dryer on.
2. Press HELP. The main help screen is displayed.
3. Press and hold MY CYCLES and BACK simultaneously for 3 seconds. Press EXIT to return to the HOME screen.
This takes you through a processes of initializing the touch screen. I have a different problem on my Harmony dryer but I've used this to check diagnositcs.

Regards,

Robert...

Posted on Apr 07, 2008

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GE Dryer - Profile Harmony
DPTGT750GC1WW and perhaps others.

If a screen comes up with "model selection connection". It could be the motherboard that has problems. Most likely not the touch screen.

Possible solution - Before calling for repair.

- First unplug the dryer for two minutes.
- Hand spin the dryer drum one or two turns while unplugged. ( in case motor was over heated)
- Make sure the dryer door is fully closed.
- Plug in (after the two minutes).
- Cross fingers
- Start.

- Let dryer cool between loads when possible.
If this fails you may need to call for repairs. I think GE has one year repair plan unless you bought extended plan. If you paid with credit card, see if it was a paid with a credit card that extends warranty another year. Perhaps look into this "card choice" for your next high end purchase.
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Parts:
WE04X10105 Display
WE04X10107 Power/PCB ASM-Main (motherboard)
WE04X10127 Power filter (circ) EMC

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