Question about iLO 3200 32 in. LCD Television

2 Answers

Ilo-32hd none of my buttons on the tv or the remote wok except the power button

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  • jefnik Mar 04, 2008

    static shock caused all buttons to react as the input button.

  • Anonymous Apr 05, 2008

    We have the same problem. The remote will turn the unit on (with a delayed action) but that is all. The buttons on the tv do not work either, except the power button. We have unplugged everything, sometimes this will clear up whatever and will then resume working. Not the case this time. Please help!

  • Anonymous Apr 13, 2008

    none of buttons on tv or remote work

  • gelgail Apr 13, 2008

    Oops, didn't mean to post as a solution. Sorry.

  • hamline Apr 14, 2008

    yes, i have the same problem. what parts do i need to order.

  • eduardolondo Dec 14, 2008

    not change of either two vices correct. conntrol in tv please help ?

  • Mary Kaelin Dec 22, 2008

    Remote won't change volume and the only way to get channels is to type them in, but carfully because touching a number will get you the number twice, 33,44,55. Side buttons don't work now either and universal remote won't program to it. We got robbed.

  • lakedog66 May 07, 2009

    Which board is causing the problem? Is it the LCD controller board or the tuner board (DTV3218AT) The DTV one is the board that has the cable connections on the bottom.

    Thanks

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  • 13 Answers

The problem is the control board try here http://www.shopjimmy.com/ its an easy fix and a common problem in these sets good luck

Posted on Apr 14, 2008

  • chris Apr 14, 2008

    the reason it goes on /off is its a different board it has nothing to do with shock they are just cheap boards http://www.shopjimmy.com/ this is your solution

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I'm having the same problem. And yes, it's probably from static shock because I shocked the tv when I went to turn it on the other day. Now nothing, it goes on but none of the button work. Is there anything we can do about this? Help!

Posted on Apr 13, 2008

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1 Answer

No response to any button on remote or tv except power button


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The symptoms your TV is experiencing is due to a power supply that is not longer providing the 5 volts properly to the circuitry.
It seems to be a common failure on these TV sets.

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It's unlikely that a setting you changed in the user menu would have locked out both the remote and the panel.

It sounds to me like the micro has gone bad. One other option, is a stuck or damaged button assembly. Corrosion on the button board can lock the micro.

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Normally this is a good indication of a stuck button on the set. With the set off, try working each of the control buttons. You should be able to feel teh button engage. If one feels like it does not work, that is the likely culprit and it should be replaced.

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I purchased a 32" ilo widescreen back in Oct. of 06. It worked great for about a month before I had similar problems as you're having. Suddenly my remote wouldn't work (except the power button) and none of the buttons on the TV itself would work (except the power button). I was able to watch movies but unable to switch the video over to TV mode. Very frustrating. The Walmart in my area wouldn't take the TV back. The only way I was able to get it fixed was by sending it to ILO's service center. (800) 216-5156. Fortunately less than three months had passed since my purchase plus I still had my receipt. Because of this they were willing to fix the problem free of charge. If more than three months have passed I believe they charge for labor costs but not for parts. Once I sent my TV out ILO had it fixed and back to me within three weeks. Luckily I had another TV around while I waited. I hope this helps.

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10 Answers

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I recently bought an ILO 32 HDTV with the same problem. I searched every site I could find for a solution. I finally found someone that gave me the direction to replace the Main Board for the TV. This is the board that you can plug your exteranl devices into, computer, dvd, HDMI etc.

The phone # to Digital Age is 909-974-2859. These are the people who can send you the part you need. Also the remote that I have is RC-500, which is the newest remote control for the new Main Board. I would suggest getting this remote.

The price of the board was $123.89 with $10.00 shipping. It only took 4 days to get the board from Ontario California, and yes they do speak english.

I removed the backpanel myself and then removed the metal cover over the Main Board. Remember to mark all of your wires and screws so you can put them back in the same location. The connections are all quick disconnects and the board is one piece. I had the board replaced and the back panel back on within an hour. All buttons working on the TV and the remote control, and the TV is working great with sound.

But I do not have the Manual......does anyone have the manual? I am willing to help anyone with a fix for their TV for a copy of the TV Manual.

I hope the information I have given helps in anyway possible,

Johnny

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