Question about Sony Grand WEGA KDF-42WE655 42" Rear Projection HDTV

3 Answers

Melted plastic where the lamp is positioned

The area around the lamp is all melted .im worried that this is a fire hazard and could burn down my house.is this a common problem or what

thanks in advance

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  • Calvin c Mar 14, 2008

    Had the same problem, took it to a repair place that sony recomended, and they said the fan was bad, they fixed it, and been fine so far

  • shauna Kreger Mar 21, 2008

    sony wouldn't recogize as a problem. Contac the "US Consumer Product Commision". I did, and filed a safty concern.

  • Anonymous Mar 24, 2008

    The plastic around my "lamp" is also melted. Called for Warranty Service because of the pink splotches on the screen. Not only is the plastic melted, the plastic box the "lamp" is in is cracked beyond repair. I too amy afraid this is a fire hazard, never mind the fire retardancy, if it's hot enough to melt what's to say it wouldn't be hot enough to catch something on fire. I do know the front cover on the TV was as hot as "fire" and "Mama ain't happy". Paid $2500 for the TV exactly 3 years ago and now.....what a steal!!

  • Mohasa Mar 28, 2008

    I have the same issue, my lamp went out after almost 3 years of flawless performance. BUT, when I pulled out the bad lamp, I discovered that all the plastic around the housing is melted and covered by black and dark brown soot. The cover that you initially take off to remove lamp is badly melted and wont even go back on and line up. I have taken many pictures of this and am waiting for an answer from the repair service center on whether they have resolved similar issues or if Sony covers what is obviously a design flaw. My fan is in good working condition and I keep it clean. The thing is, a person would never know that this is happening unless they pull the lamp out and there is no need to do this unless it goes out. Now I am stuck with a $4000.00 dollar paper weight because as it turns out, my lamp is not bad, it just melted things so bad that the connections don't make contact anymore due to massive corrosion or heat related build up on the connections themselves so they don't make contact, at least not metal to metal contact. After talking to the technician tomorrow I will know which direction I need to go in.

    Thanks

  • Anonymous Apr 01, 2008

    I REMOVED THE COVER TO REPLACE MY BULB AND NEEDED TO REPLACE THE WHOLE ASSEMBLY. MELTED AND CRACKED THE BULB INCASEMENT AND COVER , REPLACED YESTERDAY 3/31 FOR $165.00 HOPE IT WORKS AND DOES NOT GO UP IN FLAMES.TOOK PICTURES OF CURRENT DAMAGE AND HELD ON TO BROKEN PARTS.

  • prhude Jul 11, 2008

    I also have a 2004 kdf-42we655 with the plastic melted and blackened around the lamp. I am going to call for service tomorrow. I am not expecting any help from sony. The TV still works, it is starting to get a little dim, which is why I opened to replace lamp.

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There's a thermal protect switch (thermalcouple) that should shut TV down near lamp. If TV works, I'd set a small fan in front of internal cooling fan vents and provide adaquate space for circulation. Maybe cool it down a few degrees.

Posted on Jul 24, 2008

  • billac Apr 13, 2009

    It's very important to keep air intake vents clean. Use a vacuum cleaner with soft clean brush attachment to remove as much dirt as possible. You might try Googling "Sony DLP Class Action Lawsuits"

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Please dont buy sony products in future. I had same problem and I have through my tv in garbage.
Thanks Sony

Posted on Jul 14, 2008

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I would suggest to call Sony if you have a safety concern about your TV. A fire hazzard is unlike because most if not all the electronics components or plastics used on TVs have a flame retardant that It will not burst into a flame.
Good Luck.

Posted on Feb 29, 2008

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I was reading some articles in a website and i found out that there is a problem with the Samsung DLP.

If you don't install firmly the connectors may cause damage to both the ballast and the lamp and maybe you can get small fire...

i will add a picture of the connector and the link to the blog.

so if you are installing your TV lamp do it the correct way so this wont happen..

good luck


-----------------------------------
this is a connector image..

9ddd7d8.jpg

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http://www.fixyourdlp.com/2010/03/22/damage-or-fire-warning-on-samsung-dlp-television-bp96-01653a-lamp/

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Please read carefully!
FixYourDLP.com has identified a potential hazard that may severely damage your Samsung TV with lamp code BP96-01653A!
Samsung DLP lamp units, model BP96-01653A may fail due to improper insertion. We discovered this while doing some tests on these enclosures. If you don’t install the BP96-01653A firmly into the TV, the housing connector may cause damage to both the ballast and the lamp—or even worse a fire.
You’ll know immediately if there’s something wrong because as soon as you turn your television on, and there’s white smoke emanating from the back of your television.
You should shut your television off immediately and open your lamp door and pull out that lamp. Inspect it and hopefully, you’ve just burned the connectors to the ballast, and not the ballast itself. Our testing has only caused the connectors to burn or melt, but don’t take any chances—we’ve never seen a fire, but we also don’t rule out the possibility of fires either.
Here is a correct installation method and the reasons why a bad installation will cause the connectors to burn:
IMPORTANT SAFETY WARNING
Regarding the installation of a BP96-01653A lamp unit into a Samsung DLP Television.
Installation
Step 1
install_images_bp96-01653a_01.jpg
Figure A – Open panel, lamp unit removed
You must install the lamp unit to fit snug with the ballast connector.
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Step 2 install_images_bp96-01653a_02.jpg
Figure B – Snapping the lamp into place
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Step 3 install_images_bp96-01653a_03.jpg
Figure C – Close back panel securely
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Important Damage or Fire Warning
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lamp-lighting-diagram.jpg

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