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Hi tammy, you can either use the Windows printer driver which will allow you to set scanning resolution up to 1200 dpi which you can access through a program like Photoshop (File--Import) or the Brother Scanner Utility to go up to 19200 dpi resolution. If for some reason you don't have the scanner utility on your computer, you may have to install it from the disc that came with MFC-240. If you need further help let me know.
I'm trying to get my Brother MFC set up to scan to e-mail and open a new email with the scanned document attached. I am independant and not connected to any other service as I am a one man user operator.