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The Sansa Shaker ONLY plays MP3's, I downloaded a bunch of .wma files and kept getting the uh-oh so I put on an mp3 I had a voila! it played. Bummer though. Guess I gotta figure out how to convert my music files for my daughter, or pitch this thing and buy one that will play any media file.
Generally, you can move music from Windows Media Player to yur mp3 player, but not the other way around. Press the sync button, and set up a sync profile for your mp3 player - then it should recognize the songs that are on there. If that fails, I would reformat the player inside of Windows Media Player to see if that helps any.
If the PC does not recognize the player, try
this: disconnect the player from the computer, turn it off, hold in the volume
+ button, and reconnect the player to the computer while holding the volume +
button in. Keep holding the volume + button for an additional 5-50 seconds.
Windows should eventually go into recovery mode and revive the player- it will
pop up a window that says Found New Hardware Wizard.
The songs that you are trying to download may not have the right DRM license - get the premium version of your music service subscription to get the correct license (or go to the license tab under the song properties, and click acquire license).