Question about Canon PIXMA IP5200 InkJet Photo Printer

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Problem Priniting on a Non Standard Paper Format with IP5200

Hello.  I am trying to print onto an extended piece of A4 paper. The dimensions of the paper are 21x42 cm, so instead of being 29.7 cm long the paper is 42 cm long. Using different programs (Adobe Illustrator, Photoshop) I have set up a custom page setup to match my page dimensions. Then in the printer dialog of the IP5200 I also select my Custom size in the 'Paper Handling Option' under 'destination paper size' and try to print. However the printer driver seems to ignore my setup and the print comes out wrong (as if it has reverted to the default A4 portrait settings).
It seems impossible that the printer driver is unable to handle a custom paper size, my 10 year old epson did it no problems. Thanks for any help.

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  • elliet84 Apr 02, 2009

    Hello, I have exactly the same problem so please can you give me more information on how to solve it? I've set anew paper size in 'manage custom sizes' and the preview always looks correct but the wrong orientation - really bizarre! I don't understand about selecting a paper source as my print preview has options for 'source space' and 'print space' - is this the same thing? If so what do I select?

    Any help would  be extremely helpful, thank you.



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The issue here is whether your canon can handle that size of paper. is it running on the manual insert tray?

when you choose paper source, you'll need to identify where the paper is coming from..

try that..

of course, up to date drivers are here

Posted on Feb 28, 2008


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