I was recently downloading songs at my dads house...
then the next day i checked back... and i put 36 songs on it and only 4 of them worked... it said "bad track"... i was fine with that because i knew i could take them off it...
but then when i was going through my settings and i changed the USB mode... and i turned it off and then turned it back on... and it freezes at
"refresh database" the loading screen...
and i can turn it on and off....
but it wont let get to my music or anything...
what should i do?
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When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.
If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.
Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.
If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.
I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware http://www.sandisk.com/Retail/Default.aspx?CatID=1376
The number for sandisk is 1-866-726-3475 Please rate accordingly Thank you Computerrep
Take out the four screws on the back and pop out the battery then put it back on. Make sure you synced the songs properly. Add to the problem how you added your songs and I might be able to help.