Question about Creative Labs Zen Stone Plus MP3 Player

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Mp3 not detected, does show in Device Manager

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  • hm1jmorris Feb 28, 2008

    thanks will give it a shot.

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Sorry, the chat got disconnected and I can't get it back.

If it worked initially but doesn't now, signs point to a failure in the unit. Try plugging it into a friends computer. This other computer doesn't need to have the software installed to recognize the Zen Stone as a drive.

If nothing happens there either, your unit has a fault.

If it is recognized on this other computer, then you should reinstall the Zen software and see if it is detected again.

Posted on Feb 28, 2008

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My GO gear Mp3 player wont be detected on any computer. even if you install the hardware, it wont still detect.


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try to download this driver for it usb 2.0 ADFU Driver .
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I cant get in my computer but its showing in device manager


As you tell the device in can only be detected in the device manager.
It can not be seen as a removable disk in MSC mode and neither in MTP mode, showing as media player with the Sans icon.

Consult next page about 'player not being recognized':
http://kb.sandisk.com/app/answers/detail/a_id/42/kw/manager/r_id/101834
Refresh the drivers or manually ad the driver for the player as described.


Sansa manual for e200 series (version 2):
http://mp3support.sandisk.com/downloads/um/e200v2_userguide_en.pdf

Important:
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Please dont use any of the solutions above
try this..
If the Sony Walkman Mp3 is not detected as a drive in windows explorer but shows as a portable device in Device manager,, do the following
right Click My Computer > Manage
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right click Walkman , which will be under Windows Portable devices
Click Update driver
Select no, not this time, click next
Select Install from a specific list... ( Advanced) and click Next
select don search ,....
Click Next
Put a check mark in Show compatible ...
Select USB Mass storage device and click next
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amisadath@gmail.com

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When in doubt, follow directions.

-Tha (Mean Grinch) Mp3 Doctor

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Check if the player was detected by the computer..

to check: go to device manager
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1 Answer

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You Could Try This.. 

I'm Using Windows XP (SP2) 

I Had This Problem with my Zen & found that if I Uninstalled the USB in Device Manager (Portable Devices) and rebooted the computer and let Windows redetect and install them.

YOU MUST HAVE YOUR PLAYER PLUGGED INTO THE PC WHEN YOU DO WHAT'S BELOW, AS YOU NEED IT TO APPEAR IN PORTABLE DEVICES

To Get To Device Manager Quickly - Highlight My Computer On Desktop/Right Mouse & Choose Properties/Choose Hardware At Top/Then Select Device Manager/Then Portable Devices/Highlight Your Player & Right Mouse Then Choose Uninstall/Exit Device Manager/Disconnect Your Player/Them Restart Computer..../When The Computers Ready Try Connecting Your Player Again It Should Work?

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