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Cannot Format Toshiba A100 Satellite,Laptop.. Toshiba supplied disk only goes 27%, says Encountered problem, X to shutdown computer. ??

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  • kurnaiKurnai Feb 28, 2008

    Disk supplied is: TOSHIBA Product Recovery DVD-ROM
    SAT A100/SAT Pro A100
    (PSA09A-064004) ..
    Worked to re-format laptop previously, NOT single Use disk is the advice from Toshiba (Aust) .. (Where i purchased it)
    NO noticeable marks/scratches etc on disk ..
    now it fires up,
    Loads RamDisk Image,-Toshiba RecoveryTool,- Select Recovery of Factory Default Software,(Out of Box State) -**Warning All to be Deleted,** (Yes) -Now Recovering..Please wait... Starts to format/delete, then after 27%

    Error: 10E7160017
    Recovery Error
    Please Press [OK] to turn off computer ..

    Thats ALL I have been getting for the past 14 hrs ..

  • kurnaiKurnai Feb 29, 2008

    to the respondants to this question,
    My Much Heartfelt thanks, suspect Hard Drive was sort of sitting in the back of what passes as my mind for a while now, ::):):) ..
    Will have it assessed and advise.

  • arun9841 Apr 23, 2008

    yes,i also encountered the same problem 51% completed.

  • WUZZA May 05, 2008

    I have the Same Problem gets to 49% then RECOVERY ERROR 10E7160017 I have had this for one year and i have had it repaired at least 6 times, i turn it off every night i make sure it doesnt get banged or smashed around and take every precaution when it got last repaired i was worried this would happen and now i am extremly extremly extremly not happy about toshiba goin to ring and now that its out of warrenty is it goin to cost me 600-800 every single time this happens i dont think its coincidence that this has happened now i want to seriously know what is causeing this i have tried thousands upon thousands for a solution but it all comes together that its defective now tell me how do i get 6 defective harddrives that is what i want to know i am NOT HAPPY!!!! >< >< >< >< >< >< >< i would seriously like some legal advice as what i can do cause i payed for it and expect that it should work appropriatly i want to SUE!!!!!!!

  • kurnaiKurnai May 24, 2008

    THANK YOU, THANK YOU... !!! THANK YOU !!! ....
    Copied the (Toshibas Supplied) disc, First try SUCCESS.. YES!! ..
    How bloody easy, (Then again I 'spose if you know already, it is easy :):) ..
    I only hope that I can repay the help by assisting someone some day the way i have been helped..
    Again, Thanks

  • Alexander Kogl May 11, 2010

    Is there any more information I can use to help figure out a solution?


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Recovery of factory default software not working on toshiba m115 keep getting error10e7160017 how do i fix this

Posted on Dec 28, 2009

Hi, I have had the same problem for the past two weeks now. I have changed the hard drive and ram. Still no good, much investigation told me to upgrade the bios. Did that. Still no good. Finally I burnt a disk of the original, I received from Toshiba. Worked like a charm. Apparently the paper on disk is too heavy for the dvd rom. Will be a cheaper option then changing hdds.

Julie Gee

Posted on May 23, 2008

  • chickinaynay Oct 31, 2011

    thx julie... ima try it...

  • chickinaynay Oct 31, 2011

    but, i've used the re-install disk before, n it worked... hmmmm.. maybe i need a replacement DVD from toshiba... theyre only $25 if ura US res..


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Ok, the problem is you have a defective hard drive. You need to get that replaced as soon as you can.

Please let me know if this helps. Take care!

Posted on Feb 29, 2008

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The work around for this is to take the Toshiba restore disk and do a dvd copy disk to disk and use the copies to restore the computer. I had the same problem and the disk would not read correctly. I called Toshiba and they were no help. I saw a post on another web log and they suggested copying the origianl restore disks. They copies ran without a problem.

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How to reboot my toshiba satellite a100/a105 without recovery disk

I don't think "reboot" is the phrase you are really asking about.

To reboot is simply shutting your computer down and then letting it re-start itself.

To re-install the Operating System, and its drivers for that laptop, is another story.

To do that, if you do not have a recovery disk, would involve having a legit copy of windows, and then another computer to download the network drivers for that computer (either on a flash, CD, or floppy) to install on laptop to connect to the internet to retrieve the rest of the drivers for that laptop that can be found at:

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Please can you supply me instructions and/or diagrams for replacement keyboard for a toshiba sattilite pro a100 laptop


Good day to you. The A100 is a Satellite, but not a Satellite Pro. Additionally, the exact model of your laptop will include a number of characters following the 100. For instance, it could be A100-Sxx11TD (where xx=22, 23, or 81), or it could be A100-STxxxx (xx=1041, 1042, 3211, or 8211). Therefore, it is possible that there could be instructions or other information available for your specific model. However, there are no instructions or other such indication as to how you could replace your own keyboard at Toshiba. They indicate in user materials that an authorized service provider should handle any such matters. I suspect this is because it is much more difficult than it may first appear - a notebook keyboard is not an isolated piece of equipment as it is with a desktop, as it is an integrated part of your notebook.

Unless there is a real need to do otherwise, if you can not rectify the issue with your keyboard, I would recommend simply obtaining and using an external keyboard. There are a number of different models specifically designed to be small and portable for laptop usage. See this link for Toshiba's keyboard troubleshooting:

The link to the User's Guide is here for the A100/A105 product line.
The support home is at the link below, and you can choose your exact actual model from the drop down list (Satellite in the middle) on the far right.

There are a couple of basic concerns I have become aware of over the past few months, however, that you should be made aware of as well. First, there is a critical BIOS update for the A100 model, and failure to update could result in issues with your battery specifically and your PC generally. The link with the basic information, concerning a randomly chosen A100 model is at

[I do not know if the following impacted your situation, but if the battery was one of the bad ones, it could very well be the root cause.]

Basically, it was discovered that many batteries in the Toshiba models cited were defective and have created major issues - up to and including catching on fire! So, you should check your battery to be certain that you are not at risk. If your battery is one of those indicated as defective, they will replace it free - and they are also very definite about not using the machine on AC with the battery installed... Please take a look at the link --

Finally, if you still believe that you must replace the keyboard on your notebook, you can purchase it from National Parts Depot, which is the company distributing for Toshiba. See link below, and I would suggest contacting them to ensure that diagram and/or instructional document is included.

If you need further assistance, please post back. Otherwise, thank you for using and rating FixYa!

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When I first trying system recovery the recovery would complete and when rebooting it hang at mup.sys in the drivers, now I get this error 10E716045D.
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I'll post a link for your Toshiba Satellite a100 notebook but there are many A100's. You will need to find the correct notebook you have. Click the link below & find your notebook.

Once you find the corect A100 download the network card driver. You will need this to enable you to get online & download all the updated drivers for your notebook. I suggest you update windows asap. Many drivers & software installs need many window updated files in order to function correctly. Turn on windows firewall to help protect you while downloading & untill you install virus protection. Need some free virus protection. Click the link below & download & install AVG.

Have more question, feel free to ask.
Thanks for using FixYa

Good Luck & have a Great Weekend!

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