Question about Rio Forge Sport Digital Media Player

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Rio Forge 256Mb Mp3 Player

When I turn it on a message appears "Internal memory unknown format. Attach usb and reformat" What can I do?? pc doesn't recognize my rio forge

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  • Master
  • 555 Answers

Unless you are using Windows98, your computer should have the drivers it needs to recognize your player.

You can try re-installing the latest Rio software.

Plug the mp3 player into your PC via the USB cable. When it loads as a drive in MY COMPUTER, right click on it and select "Format."
Choose the "FAT" file system to format. This will erase and reformat your Rio Forge memory.

Posted on Feb 28, 2008

  • Matt Jurach
    Matt Jurach Feb 28, 2008

    If your computer does not recognize the player, there is probably a fault in the device itself. Do you have access to another computer (not running Windows98) that you could try plugging it into?

    Until you can get a computer to recognize the player, you won't be able to reformat it or upgrade its firmware.

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  • Rio Master
  • 19,396 Answers

You need to format the disk again. disconnect pc from power cable 5 mins and restart it before trying your device. If your pc still does not recognize it, then usb memory device may be faulty.

Posted on Feb 28, 2008

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  • Master
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Was there any cd given along with the purchase of this player???????

Posted on Feb 28, 2008

  • isaac johny
    isaac johny Feb 28, 2008

    You need to connect the Rio to a PC and then use the Windows Explorer
    format disk feature to reformat the Forge's flash memory as a FAT32
    partition.

  • isaac johny
    isaac johny Feb 28, 2008

    if this doesnt work


    Turn it on holding the MENU button, connect the usb cable and update
    the firmware that u can download from www.rioaudio.com, that will fix
    it.


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Try hooking the player to your computer and reformat the memory in the player. Just like you would format a disk.

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I had the same problem and, after scouring the internet in search of a solution, found nothing. So I started messing around with things. About 5 minutes ago I came up with something that worked for me! I'm still in 'testing' mode but it's playing some ACDC now so I'm happy. ;-)

My first step was to download a firmware 'update'. I'm not sure if it's newer or older than the firmware that I already had in there, but it works so what the heck. It's version 1.16 and is available for download here:

http://www.opendrivers.com/downloaddriverlink.php

Filename is 'RioForgeFlash_116.exe'

To update the firmware, I connected the player via the USB cable. It will power itself up automatically - make sure you have a fresh set of batteries in it. Once it powers up, turn it off but leave it plugged in via USB. Then, power it up again but press and hold the mode button (the small button on the face, to the left of the main navigation buttons. It's the one you use to select different play modes etc.). It will power up and display 'UPGRADER'. From this mode, run the udate file (RioForgeFlash_116.exe); it will update the firmware in the Forge.

Once completed, my Forge interacted normally with the Rio Music Manager and I was able to upload music to it again. I did lose all the music that was in there and on the storage card, but that's better than having a useless MP3 player!

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