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To confirm if the remote control is working fine, aim the infrared emitter of the remote control to your cellphone camera, press any button key and check if the infrared will flash to your camera. Watch this video on how to do this trick.
Also, does the front panel button key of the TV isn't working?
It will work, to some extent, with most toshiba tvs. You will find that on differant models, some buttons won't work and others won't do as they say but other functions, but will work 100% for same model.