Question about Philips PET702 Portable DVD Player

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2 month old Phillips portable DVD player can't get past loading

Screen works, opened it up, the lens is clean, the lens carraige moves, but it won't get past the loading stage. (My son did throw up on it, so when it wouldn't get past the loading stage, I took it apart and everthing looks fine inside) Is there some reset button or something? some little thing? :( )

I'm grateful for any helpful suggestions.

Dee

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  • Anonymous Mar 23, 2008

    I HAVE A SAME LOADING PROBLEM

    I TESTED A DISK CLEANER ON IT AND IT WORKED BUT IT STILL DOESN'T LOAD OTHER CD'S

  • Maggie319 Mar 28, 2008

    I have the same problem. It was working, my daughter wanted a different movie, so I changed discs. Now movies don't load. The cleaner cd loaded and ran, but still no Wiggles. HELP!

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  • 476 Answers

Clean the laser lens gently with a foam cleaner using a cotton swab & leave to dry.

Also, with the power off, gently push the laser lenscarriage all the way outwards from the centre. There may be debris on the tracks.

Posted on Feb 29, 2008

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Forgot to mention. You can also clean the gear shaft in case there are small particules stuck to the grease and affect the movement. After cleaning, apply a tiny bit of grease just to lubricate the moving shaft. Not too much. I am glad that the instructions help.

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