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Printer Copies in Green Only

When I was running low on black ink, I set my printer to use ink from my color cartridge. Although I thought I set it back, after installing a new black cartridge, my copier only prints in green ink instead of multiple colors.

How can I correct this?

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  • Disco Dee Feb 28, 2008

    Tried the remedy, but had the same issue. Called Dell and they are sending me a replacement. Must have been a bigger problem than I thought!

  • Disco Dee Mar 01, 2008

    Corrected my problem by replacing the colored cartridge, which must have been defective....

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  • 121 Answers

Uninstall and reinstall printer software if you still have your disk...
clean each cartridge and goto the properties on your printer settings and be sure they are set to default.. this should take care of the problem.. let me know how it goes..

thanks...d

Posted on Feb 28, 2008

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After 15 color copies voice comes on Color ink LOW, Senior Citizen


The ink cartridges shipped with a new printer are not filled to full capacity as are the ones that you purchase for replacement. Office supply stores "Staples" "Office Depot" etc can refill your cartridges for about half of the cost of a replacement cartridge, I do not reccomend refilling the same cartridge more than twice but even after the second fill you can then trade the cartridge in for a discount on a new one.
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MFC-240c ink erros. says i'm low/out after replacing


Your printer detects ink levels with an optical sensor that shines at the clear plastic in the center of the bottom of the cartridge. Once this area is no longer dark it will tell you to replace the ink. Since you installed full cartridges it could be that the sensor is cracking up. Another possibility is that you could have air in the ink lines that run between your cartridges and the print head. When this happens the printer cannot print the color that has air in the lines. You should be able to look in your printer to see the ink lines and see if there is air in the black one.

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The remaining levels of the following ink cannot be correctly detected.
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The following ink is running low.
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Prepare a new ink cartridge.
The resulting print quality may not be satisfactory, if printing is continued under this condition.
If either black or color ink cartridge has run out, you can set the printer to continue printing with the other cartridge from the Ink Cartridge Settings on the Maintenance tab of the printer driver.
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Pleas check that you inserted the K toner correctly, check, that transfer belt and/or drum cartridge is installed correctli. also check that 2transfer roller, its one big black roller.

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PRINT IN BLACK WITH COLOR CARTRIDGE?


Yes, you can print out in black from a color cartridge, however it is not advised as you will run out of colored ink twice as fast as it combines all the colors to get black.However it works great when your in a pinch and need black ink.
Just go to your printer properties when you print and the option will be in there someware.

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According to " HP Officejet R, PSC 500 and Color Copier - General Copying Issues and Solutions", under the problem heading "Black is not Black", notes that:

"The unit will perform mono (or black) copies using the color cartridge to create a composite black in Normal and Best modes. This is necessary to create the correct grayscale shades. NOTE: The HP PSC 500 all-in-one product cannot perform black copies. Scan the image in and print it out in greyscale.

The color cartridge may be out of one color of ink. Run a self-test page to verify that all the colors are there. Replace the cartridge if they are not."

In other words, the device only uses the black ink cartridge when used as a computer printer. When used as a stand-alone copier, it uses the color ink cartridge, and all three ink colors must be present and working to give a black and white copy. Perhaps you can refill the color cartridge with black ink in all chambers?




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