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No sound when i play dvd

Hello i really hope you can solve my problem i have. I can play my dvd on my computer but there is no sound, the picture is fine & up until i installed my webcam everything was working fine.When i put the dvd in this comes up "audio format is not supported by the current application" what does this mean and how can i cure the problem,Please help...

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  • waster13 Feb 28, 2008

    Hi Jastababe. all the information i have about the computer is.It is intel pentium 4 3.00ghz, 512mb ddr400, 160 gb ide hard drive.16x dual layer sata dvd- rw. asus black tower.windows xp home edition sp2...i used to be able to play dvd on it with sound but when i installed my webcam the only thing i got was picture from the dvd but no sound.I can still hear sound when i play music but as soon as i want to play the dvd no sound...I really am new at all of this and aint got a clue...i really appreciate any help you can give me...Thank you...

  • waster13 Mar 04, 2008

    Hi sids8065,Thank you for your advise,i unistalled my webcam but still have no sound when dvd is played. I am totally hopeless at this...It looks like i will have to take it to a computer shop and get it done...Thank you for trying to help me...

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Yes becasue the webcam software that came along with your webcam is using your audio device and when you play your dvd , the audio devise is in use and hence no sound from dvd. If you know what application came with your webcam, you can just goto task manager (ctrl+alt+delete) and disable it..In future to prevent it from loading, goto msconfig and uncheck that application...your dvd audio should come on fine.

Posted on Mar 03, 2008

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I need more information. Which operating system are you running, what computer do you have? Did the sound ever work, and if so, what did you install that stopped it from working?

Posted on Feb 28, 2008

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