Question about HP Business Inkjet 3000 Printer
We cannot get this error to go away. We have tried everything that HP.com support has told us. Any suggestions?
SOURCE: alignment failure
open the access door at the top of the printer
Remove the ink cartridges
Put your finger in the upper left corner of the printhead ( inside)
you will feel a small latch rigth there push it upward
the printhead will loose and you may now remove the printhead
Posted on May 24, 2009
SOURCE: Printhead alignment fails
To solve the
# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.
1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.
# Reinstall the cartridges, making sure you snap them correctly into the printer.
Hope this help. Please Rate My Response! Thanks!
Posted on May 26, 2009
SOURCE: Error message reads
there is an issue with your carriage assembly. it cannot move freely across the carriage rail assembly. the belt may be worn, lubricate the rail assembly or both.
Posted on Nov 30, 2009
1.Press '*' key on the key pad, then press the '#' key and release them both.
2.Then enter '123' to enter maintenance mode.
3.then press the right arrow (beside the OK button) until System Configuration menu appears on panel.
4.Then press OK two times to clear the error condition,
5.then cancel two or three times to return to the top menu.
6. Then power off and back on, print a test page
If this does not help you then the printer need to be replaced you can call HP and talk to the Supervisor
Posted on Apr 26, 2011
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