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Question edited for typos.
Question moved to make model category.
I have just read the manual and nothing in there suggests the problems you have. Contact details are on the front page. contact them for support and warranty
If its in a car or truck use heavy gauge wire to power it. I use a 3ft jumper between the radio and amp. Should use a grounded antenna system. Not a "MAG MOUNT" type. Those can "feed back" rf to your radio and cause problems. If using in the house, a large power supply will be needed.I own a palomar elite 400 hd.It uses every bit of my 30amp power supply. Your hd amp should like the hp radio.
Niether .... do you know what you have in hand? Both those extras costed someone some cash ... OK here it is: the CDA-9884 has a dedicated input for ipod (a KCE-422i cable is needed and comes with the new CDA-9884 in the box) ... The HD radio unit allows you to recieve new HD radio signals (digital radio, and stations that have it in your area may also have extra music streams like HD TV does). The bt-400 is a bluetooth adapter to use bluetooth enabled devices with such as a cell phone. If your ipod has bluetooth you could used the bt adapter but I suggest the KCE-422i cable instead, and check out the HD radio too, it's pretty cool.
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