Question about HP LaserJet 9040n Printer

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HP 9040n NOT RESPONDING

I HAVE A HP LASERJET 9040n CONNECTED VIA NETWORK PORT.IT HAS AN IP ADDRESS AND ABOUT 10-15 PCS CONNECTED TO IT.
RECENTLY WHEN USERS SEND JOBS TO THE PRINTER IT TAKES VERY LONG TIME FOR THE PRINTER TO RESPOND OR SOMETIMES IT DOES NOT RESPOND AT ALL.
I HAVE TRIED TO CHANGE THE NETWORK CABLE AND SWITCH OFF THE RAM DISK YET NO RESULT.
SOME1 PLS HELP ME OUT!

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  • clemhova Feb 28, 2008

    THANKS BRO,BUT I HAVE ACTUALLY DONE ALL THAT BEFORE I CAME TO FIXYA.I TRIED THREE DIFFERENT TRUSTED CABLES THAT WERE WORKING ON PCS YET NO RESULT.I HAVE PINGED THE PRINTER IP FROM DIFFERENT PLACE I THE NETWORK YET SAME PROBLEM

  • clemhova Feb 29, 2008

    it was normal,i dont think itz network problem.

  • clemhova Feb 29, 2008

    1MS

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  • 108 Answers

Try connecting this printer to a different network wall point in the building. If still no change then move back to original wall point and try changing the connection at the Switch end in the comms room.

If still having problems then try pinging the printer to see if it gives time out or execessively high pings. Got a PC on the network and in windows open a "command" prompt and type ping -t XXX.XXX.XXX.XXX where the address of the printer should be place of the x's.

If linux open a console and type the same thing ping -t XXX.XXX.XXX.XXX.

Regards

Please dont forget to rate!

Regards

Posted on Feb 28, 2008

  • dan muggeridge Feb 28, 2008

    What were the ping time responses?

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