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Unable to locate printer

I have HP Deskjet 1180C printer. This printer I use in network. This printer installed in a Windows XP2 system When I give print command, It is showing Unable to locate printer. but test page is printing.

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  • Julie Judson
    Julie Judson May 11, 2010

    Start printers and faxes and see if the printer is installed on your computer. If you not you need to install it with add printer. Is the printer connected to your xp system or onto the back of another pc.


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Is your network lan or wireless? If lan check cables, if wireless check ip address. Your system printers have to see the device and if wireless it will be assigned an IP address.

Posted on Feb 29, 2008

Also check that:

1. It is the DEFAULT printer in the computer you are using
2. Load driver again from the manufacturer's CD and not the WIndows driver.
3. Check your USB cable and consider trying a differnt cable also.

Posted on Feb 29, 2008

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Why can't I connect my printer to my desktop?


It sounds like you are trying to connect wirelessly.
Have you reset the printer settings?
Also the printer software needs to be loaded.
If you do not have the disk, go to: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=3390949&
choose your operating system and download the complete software package.
Hook up the printer by cable and install the software (follow the instructions the install gives).
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HP.com/Support>HP Deskjet 3845 Color Inkjet Printer>Drivers & Software Downloads>Pick your Operating System,
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=372330&
You didn't state what Operating System you are using. I'm going to pick Vista to use as an example,

There is no full feature software and driver package for Vista. However there is a basic driver, and a workaround. Here, http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01655752&lc=en&dlc=en&cc=us&product=372330&os=2093&lang=en

If you have Windows XP, here is the driver, and the HP Essential software,
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=372330
First download the driver, (IN DOING all of this, DO NOT have the printer plugged into the computer, and have the printer turned off)
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It will go to your desktop screen. Double-click on it. If a window comes up that states Extraction Wizard, go up to the top right, and click on -> Extract All Files. Follow the instructions. Look for a file that has -> Setup, or a file that ends in -> .exe

It may ask you if you want to restart your computer at this time.
NO! Not yet!
Now download this for the same page as above,
HP Photosmart Essential Software for Photo Editing, Printing, and Sharing (Size is 6.19MB)
Follow the same instructions as I gave above.

Would appreciate a follow up to see if this 'cured' your problem.
Have a nice day.

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use this link
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thank u

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