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My new philips hard drive is not being recognised by my laptop anymore (its only 2 weeks old). the light comes on but it does not do the usual run through of contents anymore. i cant find it in my computer.. whats wrong? please help

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HI aoi,

There is no clear indication that a hard drive is about to fail, but there may be several warning signs that trouble is on the horizon. Excessive drive noise (such as loud clatters or whirring noises) can be one common warning sign. Other warning signs may include unusual read/write errors to the drive, often leading to the BSOD (Blue Screen of Death), in which the computer freezes and the screen turns blue.

If the laptop is under warranty, contact the laptop’s manufacturer for service. Some manufacturers may honor the warranty for a marginal drive if the technician agrees that the system is unusable or a total failure is imminent, but other manufacturers may not agree to replace the drive until it actually fails. If the laptop is not under warranty, contact your nearest full-service PC repair center such as CompUSA or Best Buy. They may be able to arrange a depot repair, though the task may take several weeks and cost you a fee. Always get a price and time estimate in writing before giving permission for a repair job. Remember to back up your data before dropping the laptop off for service

Posted on Feb 28, 2008

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You need to do a number of things:

1) You need to carefully remove the door and the whole front face of the desktop (the front face opens like a door it swings open from left to right)

2) Once you have the front pannel open take a philips screwdriver and unscrew the memory card readers that is show in front of the deskop (there is one screw holding this card reader in place probably on the upper right hand corner.

3) Carefully remove the card reader by jiggiling it lightly till the unit comes off.

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5) Now look inside the desktop (because you removed the right hand side door: the big one that alows you to see inside the pc) and remove all cables from this hard drive before you read #6 below

6) Inside the desktop, Locate the hard drive, put your hand on the back of it and lift on the green plastic part along side the hard drive where you can see the harddrive screw which is on a metal track stopped by a green plastic stopper.

7) Lift the green plastic stopper and push the back of the hard drive to the front of the desktop.

8) Unscrew all screws from old hard drive and rescrew them on the new one in the exact same spots at the old hard drive.

9)Once you finish screwing on the screws, slide the new hard drive back from where the old one was

10) reconnect all data cables and power supply cable.

11) follow steps 7 thru 1 to put unit back together again. Go thru steps 7 thru one backwards

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1/ Make sure no floppy or CD in drives
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I would try a USB 2.0 IDE/SATA Serial ATA Hard Drive Adapter Cable Kit, I use mine all the time in repairs, this would be your best bet for getting information off your hard drive. http://insidecomputer.stores.yahoo.net/usb20toidsea.html

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Another thing to try, is to take the hard drive out of its encloseure and install it as a second drive on your computer, and see if you can read it that way.

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