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Printer no black

Brother MFC 210C not printing black. Have reseated cartridge, replaced cartridge, cleaned 10 times. Colours fine, black blank.

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Hi hedleygb,

I recommend that you make absolutely sure that you are following the correct procedure when you are installing the print cartridge. For this I need you to follow the instructions at
http://solutions.brother.com/mfc210c_all/en_us/options/us/
(click on the View PDF File link, especially the part about removing the new print cartridge's Cartridge Cover before installing it in your printer)

If you've made sure that you're following the correct procedure during the installation of the cartridge and the printer still won't print black, I recommend reinstalling the printer on your PC with the latest drivers. To do this you can follow the following steps;
(if these steps aren't sufficient for you to do the reinstallation, feel free to give me more info about the operating system you are running on your PC in the comments of this problem, so that I can give you more detailed steps on how to perform the reinstallation).

  1. Uninstall your printer's driver from your PC's operating system (e.g. Windows)
  2. Download the latest drivers for the MFC 210C at
    http://welcome.solutions.brother.com/BSC/Public/Templates/DownloadTop.aspx?NRMODE=Published&NRNODEGUID=%7b66D791E0-6EB2-410E-9602-7BFFA80A61D3%7d&NRORIGINALURL=%2fbsc%2fpublic%2feu%2feu_ot%2fen%2fdlf%2fdownload_top%2ehtml%3freg%3deu%26c%3deu_ot%26lang%3den%26prod%3dmfc210c_all&NRCACHEHINT=NoModifyGuest&prod=mfc210c_all&reg=eu&c=eu_ot&lang=en
    At Step1: Select Type select Driver
    At Step2: Select OS select the operating system you run on your PC (e.g. Windows XP or Windows Vista)
    At Step3: Select Language select your preferred language
  3. Reinstall the printer using the guidelines as documented in the printer's manual, which can be downloaded at
    http://welcome.solutions.brother.com/bsc/public/eu/eu_ot/en/doc/manual_index.html?reg=eu&c=eu_ot&lang=en&prod=mfc210c_all&type2=5&flang=English&dlid=
Feel free to contact me again via the comments of this problem if you need more information.

If you have completed the above mentioned troubleshooting processes and the printer's problem hasn't been solved this could indicate a hardware malfunction of one of the printer's components. In which case the printer should be serviced by a IT technician at a PC repair workshop.

I hope you find this info helpful in solving the problem with your printer and thanks for using the FixYa service
Kind regard

Posted on Mar 01, 2008

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