Question about Samsung SF-565P All-In-One Laser Printer

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Fax I replaced the toner, but it still shows that the toner is empty and if i receive new faxes, it does go into memory it doesnt print at all. What do i do??? Claudette

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  • jmaleksic Jul 14, 2008

    "Toner Empty" alert is on all the time. although I've replaced the toner catridge twice and cleaned both the toner catridge metal ends and the machine's metal contacts.

    All incomming faxes are stored in memory and I can't print them off memory.

    Please help to a solution.

    I've mislaid my user manual so can't refer to it to try to find a troubleshoot solution.

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  • 152 Answers

See your toner both side small metal parts that is contact and
charging eliment so clean that soft cloth and clean as well as your printer inside metal contact parts

toner not recongnize your printer

problem will be solve 100 %

if can't solve replace toner cartridge

Posted on Feb 29, 2008

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1 Answer

Display fax gives a warning "received in memory" we also have a warning "prepare black toner" We can not print the fax! What can we do?


Generally the "received in memory" message is a result of the machines inability to print. I.E. It received a fax, attempted to print it, failed, and then stored it in memory to print once the issue has been corrected.

The Prepare Black Toner error is likely directly related. If the toner cartridge is empty, inserted incorrectly, or damaged it could be causing this error. Try reseating the cartridge by removing and reinserting. If that doesn't clear the error try replacing it with a new Canon branded cartridge.

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1 Answer

Not recieving only in memory


My good friend:

The only reason why your unit stops printin faxes is because the toner cartridge is nearly empty. Th e unit will then try to conserve the remaining toner for printing and copying. Follow this steps to program the unit to print all faxes, even with toner low:

When the toner cartridge is nearly empty, the machine shows
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However, you can set the machine to print incoming faxes, even
though print quality is not optimal.
1 Press Menu until “Machine Setup” appears on the display.
2 Press the scroll button ( or ) until “Ignore Toner”
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3 Press the Scroll button ( or ) to select “On” or “Off”.
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4 Press Enter to save the selection.
5 To return to Standby mode, press Stop/Clear.

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