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You could try unplugging the printer from the wall outlet, wait a few seconds then replug. Often times HP printers require a memory reset to clear up problems. There is no need to unplug from the computer, just the outlet.
This printer will not work with either cartridge missing or out of ink. Remove the paper and look very closely at the paper tray to locate the paper sensor switch. Make sure that when you insert the paper it trips the switch. Check to see if a small piece of paper has jammed in the switch area and is not allowing the sensor to move. Also look at the entire paper route and make sure that there is nothing jammed in the path. Let me know if you need more help.
I have an HP 5510 All in one, and mine did the same thing. There was a plastic fingerlike thing that had hung up just to the right of the printhead, preventing it from moving. I removed the cartridge and managed to get the part unstuck with a screwdriver.
i have an hp office jet 5510 and its not print and it keep on saying cartiage is jam , the timeing is all mess up the leg that bring the paper out keep on coming up whilethe cartiage is going across is there a way of reset the print to get back the timeing
ok how is the computer hook to printer ,
(usb? or serial cord) ?
what operating system are you using
and what software are you using for print drivers
let me know and i can help you in greater detail but here is a link to hp for your printer
i hope this is somewhat helpful
feel free to reply back if you cant get it working im shure i can help
richard from chicago