Question about Sony RDR-GX300 DVD Recorder

2 Answers

Disc Error message

I use 8X DVD-R Taiyo Yuden discs exclusively. Occaisionally I would get a Disc Error message, and I would reboot the machine by unplugging it for a few seconds - and it would return to regular/routine/normal use.

Now, I cannot get the machine to take one of these blank discs at all without getting a "load....load....load....& eventually a Disc Error message.

I know it is not the discs - these are primo discs in a perfect environment. So is it a dirty laser reader, or is it a software issue - as brought up on this site?

Help - I have loved using this recorder, and don't want to change.

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  • Don Jones Mar 03, 2008

    Ok, now it goes through the same drill with a pre-recorded disc - one made professionally by a studio - load....load....load & eventually Disc Error.

  • Don Jones Mar 17, 2008

    tried both, but to no avail. thanks.

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You'll need to unload the device, remove the software for dvd, download new from www.sony.com and start anew..

Posted on Mar 17, 2008

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Hi,

It may be a simple case of smudge, dirty, dusty laser lens. A bit of cleaning might only be needed. Pls try:
1. a can of compressed air to force out any out or foreign materials;
2. use a CD cleaner readily available from most computer stores/shops.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Mar 17, 2008

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E4 error code means that the disc isn't being read, because the unit is dirty or the optical eye is going out .You have to get a cleaning kit and then proceed.

you may try this:
unplug from wall, wait 15 minutes, plug back in, and reset the clock,
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This is a Samsung DVD recorder - I've had the exact same problem - By the way, don't you mean "this disc cannot be recorded" ? These DVD recorders are known to reject certain type of discs.

* Have you updated your Samsung with the latest firmware ?
http://www.samsung.com/ca/support/download/supportDown.do?group=&type=dvdplayers&subtype=recordable&model_nm=DVD-R155&disp_nm=DVD-R155&language=&cate_type=all&dType=D&mType=FM&vType=&prd_ia_cd=03010300&model_cd=&menu=download

Follow the instructions carefuly and please understand the risks involved in flashing your drive - Do not interrupt the process, it can take long.

* here are the brands of DVD-R I have used successfuly with this recorder int he past:

Taiyo Yuiden DVD-R 4x / 8x (the optical drives used in those recorders are outdated, their writing strategies are never up to date and may not recognize some type of discs)
Maxell DVD-R 4x / 8x
Verbatim DVD-R 4x / 8x

Try another blank disc - maybe it will accept it - if it keeps rejecting all your blank DVD-R no matter what brand, you have a bad drive inside your recorder - the samsung recorders are **** - I have ever since gotten rid of that piece of **** and now use a Sony HDR-780 HDD/DVD recorder, uses pioneer components and is great !

Avoid those lens cleaners - they can do more harm than good!

I hope this helps.

Try different brands of DVD-R, avoid the cheap generic **** - drives like best Taiyo Yuden & Verbatim media id codes - they should recognize Maxells, verbatims, sony, taiyo yuden, ritek. if it keeps spitting out all discs you use, you have a defective unit. The latest firmware on that drive should also help !

Good luck :)

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Jan 17, 2009
I posted this Jan 3, 2009 and seem to have a solution.
Similar problem. E4 54037380 Can not record on this disc. Even though it is from the same package of DVD-Rs that I have successfully recorded to previously. Contacted them about 9 months ago without a successful resolution so I am trying again. Unit will play any DVDs, will record and play back DVD-RWs but will not record on my imation DVD-Rs 8X discs that worked fine in the past. Starts to record for a few seconds and then the error message appears (sometimes with slightly different final 4 digits of error number). Other postings have suggested: maybe a firmware update is available (I requested and we will see Emerson's response), trying slower speed discs (I am skeptical since these 8x imation discs in this same package previously worked, and the instructions say 1-16x for DVD-Rs), unplugging the unit for 1/2 hour to reset the unit (did not work), playing the last disc recorded to the end and then trying a new disc (now it recorded for about 30 seconds rather than 10 seconds but then got E4 54043E02 error message, different but still did not work). So I am hoping for something more productive out of Emerson this time.
Update Jan 17,2009. Bought a CD and DVD cleaner disc with the little brushes on it. Cleaned the EWR20V5 per the cleaner instructions and tried to recod on the imation DVD-R 8X that I had used successfully in the past, no luck, same error message. So I bought another brand, maxell DVD-R 4.7GB up to 16X and IT WORKED. The instructions on pg 25 say for DVD-R "up to 16X" may be used but "4X-8X disc is recommended". Go figure, no idea why the 16X worked but they did in this case. So just a suggestion to try other brands. Someone else had suggested that also so I gave it a shot. $8 of new discs and $13 for the cleaner and I've back in business.

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