Question about HP Compaq Presario R4000 Notebook

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Compaq Presario R4000 boot error

I have a Compaq Presario R4000 notebook computer. I have had it for about two years and so far have not had any problems with it. Last night I was using Adobe Encore when the program froze, I shut off my computer manually (by holding down the power button) and whenever I try to turn it on now I am unable to.

I am greeted with the error message "We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this."

I am given the options of starting in Safe Mode, Safe Mode with Networking, Safe Mode with Command Prompt, or Last Known Good Configuration (your most recent setting that worked).

None of these options yield any success, so I turned to the Operations Recovery disc.

When I attempt to run the Microsoft Windows XP Recover Console it does not seem to work, and I am greeted by a black screen with "Microsoft Windows XP Recover Console. The Recovery COnsole Provides system repair and recover functionality. Type EXIT to quit the Recovery Console and restart the computer." There is a line with the prompt "C:\>", when I type "exit", it quits the console and I return to the blue screen, typing exit seems to be my only option at this screen as nothing else happens.

If I take the route through which I would reinstall Windows XP, it tells me that I have a partition (Partition1) with 95700 MB free (roughly the size of my harddrive). However, to go this route seems to require reformatting of my hard drive, and the loss of data which I would very much prefer to keep.

I would highly appreciate any suggestions you could make regarding this matter.

Cheers.

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  • Jorsnore Feb 28, 2008

    Thanks, but where abouts did you reach this option? I have SP2 and have tried all the options it presents to me. Could you give a more detailed description how you reached this option?



    Thanks.

  • Dennis Lee Mar 22, 2013

    I have a compaq presario r4000 and when i tried to turn on the laptop.i get "I am greeted with the error message "We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this." I am given the options of starting in Safe Mode, Safe Mode with Networking, Safe Mode with Command Prompt, or Last Known Good Configuration (your most recent setting that worked). None of these options yield any success, is there anyway i can get this fixed, thanks?

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I had a similar problem with my R4000 just in the past three months. I simply ran the recovery disc to load the repair console. When it tells you type EXIT to end, instead type "CHKDSK" and let it run it's course. That should fix it as it fixed mine once. If that doesn't work, type "FIXMBR"and let it do it's thing. I've had to do both to my laptop in the past three months. I believe HDD is dying and I'm getting an external one for Christmas...assuming I can fix my display issue...you may want to consider that as well.

(My HDD is running louder than it used to, so if yours is louder too, I'd think it's a HDD issue as well)

Posted on Nov 07, 2008

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Hello Joresnore,
When booting to the XP install disk you should arrive at a "Repair Install" option that will not format the HD (I am reasonably sure it has to be SP2 though). It will just overwrite Windows system files, .dll's , etc... I think this is only available when using an XP SP2 disk so if your installation disk doesn't contain SP2, I would look for one that does and give it a try. I have had multiple successes using the repair install method without loss of data.
Good luck.

Posted on Feb 28, 2008

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