Question about Xerox DocuColor 12 Printer

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Dc 12 hi i am having trouble when i print rrom my fiery i am getting lines running thru the prin they get bigger then smaller but it doesent do it when i scan a picture please help Hi I have problem with my dc12 coad no 10-359 i was riples their heatcontrol Thirmister. Then I Chk fuser unit, fuser unit is ok in other machin. paper jam - 10-103 but their are no paper Pls Suj. me What i want 2 do. Thnx Kishor

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Manuals for your printer are available here in several languages.

Replacing the print cartridge should get rid of the lines you see when printing from the Fiery unit.

Posted on Feb 28, 2008

  • Matt Jurach
    Matt Jurach Feb 28, 2008

    For Error 10-359:


    1. Make sure the paper path module is securely in place.

    2. Power off, wait 30 seconds, and Power on again.
    For Error 10-103:


    1. Make sure you have the right paper size and weight loaded the correct way in the correct trays. Try fanning the paper and reloading the stack upside down

    2. Again- Power off, wait 30 seconds, and Power on again.

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Did you check the sensors?

Posted on Feb 28, 2008

  • ExpressFiX
    ExpressFiX Feb 28, 2008

    Perform complete maintenance, clean up the surrounding dust and particles. check cartridge

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