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Backing up a Quicken file

I am currently working on Quicken Deluxe 99 and have been backing it up on my flash drive with no problem until now. When I start the back up process it asks me for Back up drive: which is F: for my flash drive and after I click ok it asks for Directory: and that says F:/ which before I used to click ok and now it tells me that the Back up and data directories must differ.

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It sounds like you have opend the data file from the flash drive, Quicken has a habit of rembering the last place you accessed when opening and backing up your data file so its easy to mix it up.1. first thing to do is to go to the quicken folder on C drive and make a new folder in there called "my safe"(this just creats a backup you cant get mixed up),2. copy your data file on C drive to "my safe", 3. copy your data file from the flash drive to the quicken folder on C drive. now remove the flash disk from the machine and start quicken, open the company file on C drive and check your data, make sure it is up to date and correct.
if all is good, dont plug the flash drive in until you are ready to back up quicken, that way you cant mix the to up
good luck
Terry

Posted on Feb 29, 2008

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This is probably due to an update. Quicken and quickbooks perform updates in the back ground on a frequent basis. The easiest way to take care of this problem would be to create a directory called backup on the flash drive and instruct quicken to backup to it.

Provided you're using windows XP, click on My Computer, select the icon for your flash drive, F: Right click and create a new folder and name it backup. In quicken when you go to backup, just change where it says F:\ to F:\backup

this should fix your problem. Please email back if you have any problems getting it to work.

Dave

Posted on Feb 29, 2008

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