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I bought an HD 32"LCD/dvd combo from Walmart on Nov 6, 2007 for my disabled brother. When I was visiting him last evening I noticed a thick black mark on the screen at the top right about 1 1/2 inches long. It was on every channel once I noticed it he of course noticed as well. can this be fixed ? I didn't notice this marrk early on. This was a Xmas gift so we had purchase the set well before the holiday. It has only been about 60 days since he has enjoyed the et before we noticed the black mark. Let me know what can be done please....thank you Sandy scher

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  • scherr4450 Feb 28, 2008

    Jaime867...

    When I called Walmart about the problem because it had be past the 90 day return policy,he sugested that I contact the manufacturer....which did.

    After reading your reply to return the set to the store for repair because it was still under warranty, he agreed to give me an in store credit and would try to set me up with a like model.

    So thanks for your help Jaime867...just goes to show that if one follows the correct procedures to solve a problem...it ususally ends with a positive outcome;-)

    Have a great day....Sandy

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I'm affraid that there is not much you can do to fix it.
The TV still under manufacturers warranty. Take it back to walmart to be repaired.

Posted on Feb 28, 2008

  • Jaime Hernandez Feb 28, 2008

    I'm glad that you could get a positive solution to get your TV fix.

    I'm happy to help as well and somehow be part of your solution.

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