Question about HP LaserJet 1020 Printer

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How to interrupt a printing job and cancel it

I hit the print button and my printer has printed over a hundred pages and I finally turned off the power but I know when I turn it on, it will continue to print. How do you stop it from printing when you want to???? PLEASE HELP...I'vw wasted so much ink and paper already!

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  • dorri Feb 28, 2008

    Thanks so much!!! You did it!!! Very kind of you!!! Dorri

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Hi, I hope I can help.

Your printer has some of the pages stored in memory, and your computer also has some of the pages stored in the memory (spooler) on your computer.

If you turn off the printer, the computer thinks the printer went off-line and it waits for it to come back on, and then just keep churning off pages. OR.... Something will get messed up and 100's of garbage pages will start churning out.

The deal is to clean out the memory on the printer, AND clean out the spooler on the computer.

Simplest way (hopefully) is to turn off both units. That may solve it. However, sometimes the spooler on the computer will keep trying to print. Down in the lower right hand corner of your screen should be a picture of a printer. Double click that and you'll see the print job. You should be able to select the print job, hit delete, and clear it from the spooler.

Hope this works.

Posted on Feb 28, 2008

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