Question about Adobe Acrobat 7.0 for PC

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Adobe 7.0.8 cant uninstall or update, can't download PDF in web browsers

Hi, I would really appreciate some help. I have tried writing to Adobe but got no reply.
My Adobe reader program crashes my internet every time I try to open a PDF through my web browser (with both Mozilla Firefox and IE). However I can open any Adobe files that are sent to me as attachments through email and I can save and open them at a later date. I tried to disable the version I have (7.0.8) but it won't allow me to and I cannot open it from 'my computer' either to try and create a document. I also tried to install the latest versions several times, but again it won't let me. The message that keeps coming up each time I try to do all of the above listed methods is "This patch package couldn't be opened verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows Installer patch package." I now just tried installing the latest version of Adobe again, hoping by some miracle it would work and a message said "The older version of 8.1.2 cannot be removed contact your technical support group." But when I go into control panel "Add/Remove Programs" only 7.0.8 is there, not 8.1.2. I've had this problem for over 12 months! If you have the answers please take me through each step in full detail, as I'm not an I.T Guru/Wiz by any stretch! Thanks in advance, Gem in Australia.

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  • gem7 Feb 28, 2008

    Gem7 again, I just posted my last comment about 15 minutes ago but thought I should say I also just tried to install the 7.0.9 version as recommended on the Adobe website because of the security problem facing the old version I have (7.0.8). It came up with a message saying "Error 1714. The older version of Adobe Reader 7.0.9 cannot be removed contact your technical support group." Same as what I said happened in my last post when I tried upgrading to the 8.1.2 version! The last time I used Adobe according to my control panel was in 15/5/2006, so almost 2 years ago now since I've had this problem so I can't restore my system to an earlier date because I haven't saved any system restore points prior to this date. I don't know what else to try, can anyone please help? Thanks Gem.

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2 Answers

I have this problem also. Uninstall doesnt work, says "this patch package could not be opened". Really a pain in the ****. Search Adobe forums and you should find a very long process to uninstall 7.0.8. Good Luck

Posted on Apr 02, 2008

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Gem7 again, I just posted my last comment about 15 minutes ago but thought I should say I also just tried to install the 7.0.9 version as recommended on the Adobe website because of the security problem facing the old version I have (7.0.8). It came up with a message saying "Error 1714. The older version of Adobe Reader 7.0.9 cannot be removed contact your technical support group." Same as what I said happened in my last post when I tried upgrading to the 8.1.2 version! The last time I used Adobe according to my control panel was in 15/5/2006, so almost 2 years ago now since I've had this problem so I can't restore my system to an earlier date because I haven't saved any system restore points prior to this date. I don't know what else to try, can anyone please help? Thanks Gem.

Ans: Click Start go to control Panel Click addorremove Option next you see more softwares list chek adobe acrobat reader then click remove then your UnInstall y or no geting this messege click yes click next remove copleted
Successfully next Restart computer you install new version okkkk

Posted on Mar 13, 2008

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Posted on Jan 02, 2017

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Java flash installation black screen


Hi Susan. I'm going to ask you to completely uninstall Adobe Flash and reinstall it as the latest version.

To Uninstall Adobe Flash Player:
  1. Download the Adobe Uninstaller below http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe
  2. Exit all browsers and apps that use Adobe Flash.
  3. Run the installer that you just downloaded.
  4. Verify Adobe was uninstalled by restarting your PC, opening your browser and going to Flash Player Help, and clicking on "Check Now".
Adobe Flash Player should now be completely uninstalled.

To Install Adobe Flash Player:
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You should now be able to watch YouTube videos without any problems. I hope this information helped you solve your problem. If it did, please consider voting for this answer. It is greatly appreciated.

Jul 12, 2014 | YouTube Videos

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When opening any pdf file internet explorer gets stop working and browser restart. Reader.exe faulty module


Check for any updates and optional updates in control panel.
Run Windows Update in Windows 7

Using Windows Update in Windows 7 keeps your laptop and desktop computer safer.
Microsoft periodically releases updates and security fixes.

By loading these updates, you are keeping your Windows computer safe from viruses, spyware and malware.

With Windows Update, you have the ability to download updates and choose when to install, automatically have updates applied, check for updates only and/or never check for updates.

Click "Start," "All Program" "Windows Update."
Alternatively, you can click the "Start" orb and type Windows Update in the instant search box.

Windows Update appears in the list for you to choose.
Click "Check for updates;" it is located on the left hand-side of the open window.

Windows 7 begins checking for updates.
They are categorized as important and optional.
Click the "Important Update" link and choose all that apply.

Once you are finished choosing your important updates, click "OK."
Click the "Optional Update" link and choose all that apply.

Once you are finished choosing your important updates, click "OK."
Click "Install updates."

Windows 7 downloads your updates and installs them.
A reboot of your computer is required once the update process is complete.
You might also try this for IE 7 not sure about IE 9
Fix Adobe Acrobat or Reader 9 Crash on Internet Explorer 7 Problem

Adobe Acrobat and Adobe Reader 9 enable the computer to view PDF files.
These applications also install an add on, or plug in a small software that adds extra features to a programto Internet Explorer 7, enabling IE7 to load PDF files from within the browser.

If conflicting add-ons are installed to the browser, or if the Adobe Acrobat or Adobe Reader software is not properly installed, however, IE7 will crash whenever it attempts to load a PDF.

Open Internet Explorer.
Hold down "Alt" to show all of the toolbars.

Click "Tools" from the menu bar.
Click "Internet Options."

Go to the "Advanced" tab.
Click "Reset" to revert the Internet Explorer 7 settings to default.

Click "OK."
Restart Internet Explorer after resetting the browser.

Return to the "Tools" menu and click "Manage Add-ons."
Wait for all of the add-ons to load in the right pane, then look through the list to find the add-ons labeled "BHO" or "Browser Helper."

Click each add-on with "BHO" or "Browser Helper" in the name, then click "Disable." Restart IE when finished.

Download the Adobe Acrobat or Adobe Reader 9 software from the Adobe website, if you do not already have the setup program on your computer or on disc.

Click "Start."
Click "Control Panel."

Click "Programs," then click "Programs and Features."
Scroll to "Adobe Acrobat" or "Adobe Reader 9."

Right-click the program. Select "Uninstall" from the context menu.
Follow the onscreen directions to remove the software from the computer, then restart the PC.

Log back in to Windows and click "Start."
Click "Computer."

Navigate to the folder where the Adobe setup file is saved or insert the Adobe Acrobat CD.
If the file is saved on the computer, double-click the file to launch the installer.

Follow the onscreen prompts to reinstall the plug-in to Internet Explorer 7.
Restart the PC when the installation is complete.

Open Internet Explorer 7 after booting to Windows.
Open a PDF file from within the browser to test the browser.

http://kb2.adobe.com/cps/331/331025.html

Dec 10, 2013 | Computers & Internet

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Disable pdf viewer


Google Chrome contains an integrated PDF viewer, which may have problems displaying some Portable Document Format files. You can bypass or disable this PDF viewer to get around display problems with your PDF documents by viewing them with Adobe Reader. If the Adobe Reader plug-in isn't working properly, it may be incorrectly configured or its files may be corrupt.

Integrated PDF When you click a link to a PDF link on a Web page, Google Chrome opens the PDF in its integrated PDF viewer instead of the Adobe Reader plug-in. Chrome's PDF viewer doesn't contain many advanced features, so you can click "Yes" to the "Parts of this PDF document could not be displayed. Open in Adobe Reader?" bar that appears at the top of the PDF document to view it in Adobe Reader. b> Disabling Integrated PDF b> If you frequently open PDF documents that Google Chrome has problems displaying, you can disable the integrated PDF viewer to bypass it and always open PDFs with Adobe Reader. Type "About:plugins" into Google Chrome's address bar and press "Enter" to open the plug-ins management page. Click the "Disable" link under Chrome PDF Viewer on the plug-ins page to disable it. b> Updates b> Problems with PDF display may be fixed in newer versions of Google Chrome or Adobe Reader. You can check for updates to Google Chrome by clicking the wrench menu, and selecting "About Google Chrome." Chrome checks for new versions and displays version information at the bottom of the About window. You can update Adobe Reader by clicking "Start," selecting "All Programs," clicking the "Adobe Reader" shortcut, clicking the "Help" menu at the top of the Adobe Reader window and selecting "Check for Updates." b> Reader Settings b> Adobe Reader only displays PDFs in Google Chrome and other Web browsers if the Display PDF in Browser option is enabled. You can enable it from the preferences window in Adobe Reader. Open it by clicking the "Edit" menu, selecting "Preferences" and clicking the "Internet" category at the left side of the preferences window. Click the "Display PDF in Browser" check box to enable it if it's disabled and click "OK." b> Reader Problems b> Problems displaying PDFs may be caused by having multiple versions of Adobe Reader installed. Examine your list of installed programs and uninstall old versions of Adobe Reader or Adobe Acrobat if you have multiple versions installed. Open the Uninstall Programs window by clicking "Start," clicking "Control Panel" and selecting "Uninstall a Program." You can also click the "Help" menu in Adobe Reader and select "Repair Adobe Reader Installation" to repair any problems with your Adobe Reader installation.
http://get.adobe.com/reader/

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3 Answers

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You need to download flash player. After installing, restart your browser. It's available for free here: http://www.adobe.com/products/flashplayer/

Jul 27, 2011 | Gateway Computers & Internet

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I installed adobe 6 professional a few days ago on win 7 computer. but the printer drivers were not installed. i am not able to create pdf documents. also, when i try to download any pdf file from a web...


I am not 100% certain but I am not sure you can use that old a Adobe version with Win 7. The current Adobe Pro for creating .pdf files is now version 9 for Win 7. That may be part of your problem. Consult the Adobe website and see if that older version will even run in Win 7

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Adobe Reader could not open 'filename.pdf'" because it is either not a supported file type or because the file has been corrupted (for example, it was sent as an email attachment and wasn't correctly...


Help with PDF Documents Some documents on Maine.gov are provided in PDF format. In order to view or print PDF documents, you need the free Adobe Reader. Generally, you will find an alternative format is also provided for the document, such as Microsoft Word, HTML, or plain text. If you cannot access a document in PDF format and there is no alternative version, please contact the agency or contact the Maine.gov webmaster for assistance.
Adobe PDF-to-HTML Online Conversion Tool
We've provided solutions for some common PDF issues below.
General Tips: Problem 1: Blank Page in Browser You have selected to download a file and you receive a blank page with a "Done" message at the bottom of the browser. This may be because you do not have enough space in your temporary internet file folder to complete the download.
Solution: Internet Explorer: Tools> Internet Options> Temporary Internet Files> select Delete Files
Netscape: Edit> Preferences> Under Category on the left Advanced> Cache> click Clear Memory Cache
Problem 2: Blank Page "%PDF" You received an error message containing "% PDF" or you have received a blank page while trying to download. This is due to a problem with your web browser not opening .pdf documents correctly.
Solution: Adobe Acrobat Reader 5.0: Edit> Preferences> General> Options> Web Browser Options> make sure the Display PDF in Browser box is not checked.
Adobe Acrobat Reader 6.0 and newer: Edit > Preferences > Internet > make sure the Display PDF in Browser box is not checked.
Problem 3: "Error Locating Object Handler" You receive an error message that says "Error Locating Object Handler" while trying to download a document. This is because there is a dependency with a plug-in for Adobe Acrobat while using Internet Explorer.
Solution: Please go to the following website for detailed instructions: http://support.microsoft.com/default.aspx?scid=kb;EN-US;q262213
Problem 4: Unable to Print You have successfully downloaded the pdf, can view it on your computer screen but are unable to print. This is due to a post script error with your printer.
Solution: In any Acrobat Reader program: File > Print > check the Print As Image box > OK
Problem 5: "Adobe Reader could not open file" You received the error message "Adobe Reader could not open 'filename.pdf'" because it is either not a supported file type or because the file has been corrupted (for example, it was sent as an email attachment and wasn't correctly decoded).
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The best solution ever for those who just want a PDF reader without all the bells and whistles and associated rubbish that Adobe force you to contuinual update, is to get Foxit Reader from a secure source such as this link: -

http://download.cnet.com/Foxit-Reader/3000-10743_4-10313206.html

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Hi,
Get Adobe flash player here >>>>>>>>>



http://get.adobe.com/flashplayer/



And java here >>>>>>>



http://www.java.com/en/download/index.jsp



Once updated restart your machine and try to watch youtube vids, if the problem still persists try a different web browser like Firefox.


Regards

Jul 29, 2009 | Dell Computers & Internet

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