Question about Lexmark JetPrinter X1185 All-In-One InkJet

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Communication problem with notebook/printer

My new notebook has communication problems with my lexmark 1200 series. I have uninstalled and reinstalled heaps of times and done everything troubleshooting has told me to do (several times). The printer was working fine on my computer (windows xp) but wont communicate with my notebook which is acer extensa 5220 (windows vista basic). Please help.
Rene.

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  • Rene_A Mar 04, 2008

    Thankyou jhall1793 for your help!!



    Rene_A

  • Anonymous Apr 03, 2008

    I have a Qosmio Notebook, and can not install my software disc on it. It gets to the installing wizard but can not locate the driver.

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Here are few windows vista tips that help to troubleshoot some vista problems

Posted on Apr 19, 2008

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You've encountered 1 of the many issues with Vista. The OS is so gargantuan that Microsoft had to ax many of the drivers that were included with XP.

http://www.lexmark.com/lexmark/sequentialem/home/0,6959,204816596_1019285789_0_en,00.html

Copy & paste the above URL into your web browser & that will take you right to the driver download page. Select the red highlighted "Driver Download" for the 1200 series printers. This will send you to the Operating System selection page. Once selected you'll see the red highlighted .exe file. Select "download now". You should see a pop-up asking you to save the file. I like to send downloads to the desktop to facilitate installation of the software. You can later drag & drop it into whatever folder you like.

Make sure to remove the XP drivers before installing the Vista drivers. Also remember to unplug the USB cable from the printer prior to installing the Vista drivers. The installation software will prompt you when to re-install the USB cable.

Good luck.

Posted on Feb 28, 2008

  • Jimmy Hall
    Jimmy Hall Mar 04, 2008

    I'm glad your problem is resolved.On the by & by you should consider upgrading your vista basic for vista home premium. Basic is just a warmed -over version of XP. Premium gives you more useful options. & if your Acer doesn't have at least 2Gb of ram you should upgrade that as well. vista is a resource hog & needs all the memory you can throw at it.

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Ckeck in control panel & se if the driver software installed. It should be listed in Add/remove programs. If it is, power up the piinter & load windows Vista update service. See if Vista has any patches for you're printer. If no, goto Lexmark & go to the driver section for you're P4350 printer software for Vista. While in Vista update, install any updates listed.
Click on the link provided.
http://downloads.lexmark.com/cgi-perl/downloads.cgi?ccs=229:1:0:479:0:0&searchLang=en&os_group=Windows%20Vista&target=
Creat a folder on you're desktop & down load the latest driver software in-to the folder you created. Uninstall any Lexmark software that might have been in add/remove programs. Install the driver software you downloaded. If all this still fails, call Lexmark since this is a new printer. The number should be in you're manul. Or you can go here for free support.
http://www.lexmark.com/lexmark/sequentialem/home/0,6959,204816596_652569481_0_en,00.html

Luck!
Mike

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