Question about LG enV VX9900 Cellular Phone

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Cracked screen New phone ... had it 10 days and small crack in front screen. Now growing to larger cracks...  warranty will not fix.  Anyone else had same problem? I've own a dozen or so phones and never cracked a screen...

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  • rebeccamt Feb 28, 2008

    I've had my enV 7 months or so, pulled it out of my coat pocket just today to find that the screen was cracked (looks like a tree branch)... haven't tried to have it replaced yet under the one year warranty but I'm not hopeful. I must have smacked it against something while in my pocket.

  • jtripper Mar 08, 2008

    Had my phone for less than a month,pulled it out of my pocket today and screen was black with a crack in it. I know I didn't hit it on anything,it was in the front pocket of a hoodie.I've never cracked a screen on anything in my life,knew I should never have gotten an LG again.

  • bigjimgtr Mar 13, 2008

    I have same problem w/ cracked screen, LG want to replace the phone for $319.00. Can i buy a screen and replace it myslf??

  • Anonymous Jul 16, 2008

    well i dropped my phone and its cracked all the wat across the phone

  • allisond78 Aug 19, 2008

    My screen cracked also. I didn't drop it. It was just in my bag and I took it out one day and it was cracked.

  • Anonymous Nov 20, 2008

    Same problem

  • Xan Kane-Marko Dec 20, 2012

    Jtripper iam in youre boat as I have had the same thing happen I have mad my phone for a month or a month and a half and yesterday pulled it out of my coat when at work to check a text and as I pulled out my phone and the screen was cracked what can we do?


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I've had my enV for about a year, now. within the first month, I cracked its screen. I have both insurance and a warranty for it, but Verizon is unimpressed-- they suggested that I either purchase a new model, or perhaps buy the enV 2. it's whatever.

Posted on Jun 06, 2008

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