Question about LG enV VX9900 Cellular Phone
Cracked screen on a new LG envy phone. Small crack on front screen now growing
to larger crack, only owned the phone for 3 weeks now. I had about 20 phones in the
last 15 years and never cracked a screen? Was in a backpack type bag, secure. ??
Warranty doesn' t seen to want to help.
Warranty doesn't cover "physical" damage... if the screen is cracked that is physical damage.... thy do'nt care if you did it or not that is what they will consider it
Posted on Mar 25, 2008
If you have the warranty, they have to exchange it.
Posted on Feb 28, 2008
This is a frustrating protocol that companies need to maintain " no physical damage" it is due to idiots who abused the warranty and made us the ones who need it ,suffer . There is a way around it . It may charge a deductable and providing that your insurance covers lost or stolen producte. File the claim. I repair cell phones .a ez repair may cost 100 to 150
Posted on May 11, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
SOURCE: Cracked screen
I've had my enV for about a year, now. within the first month, I cracked its screen. I have both insurance and a warranty for it, but Verizon is unimpressed-- they suggested that I either purchase a new model, or perhaps buy the enV 2. it's whatever.
Posted on Jun 06, 2008
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